FAQs • Montgomery County, PA • CivicEngage

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General

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1. Who is in charge of Montgomery County?: The legislative and executive arm of the Montgomery County government is the three member Board of Commissioners. Elected at large for four year terms, the three choose one of their members to be chairman. Provisions are made for minority party representation as the electorate votes for two from the four candidates seeking the three positions. If a vacancy occurs, the county judges appoint a replacement. The commissioners name all department heads, as well as most members of the various boards, authorities, and committees. In addition, the commissioners appoint all county employees and, sitting as the Salary Board with the Controller, establish salaries of all employees. The management of county property and all phases of financial administration, except final audit, also rests with the commissioners. They are responsible for the preparation, adoption and execution of the annual budget, as well as for the taxing of all property, both real and personal, for county purposes. They have jurisdiction over County maintained roads and bridges and supervision of the Court House and other county operated facilities, such as the Youth Center in West Norriton Township.

2. How do I contact a county department?: Visit the Staff Directory to find all department and staff contact information.

3. What are the county holidays and hours of operation?: View the Holidays / Hours of Operations to find all closings and hours of operation.

4. How do I get to the Courthouse if I'm driving and where do I park?: Driving directions with GPS coordinates and parking information to the courthouse can be found here.

5. When and where are the Commissioners' Board Meetings?: Commissioners' Board meetings are held on the 1st and 3rd Thursdays of the month starting at 10 a.m. in the Commissioners' Board Room located on the 8th floor of One Montgomery Plaza, Norristown Pa 19401. The Board Meetings are livestreamed starting at 9:50 am. For more information go to the Commissioners webpage.

6. Where can I find past Commissioners Board meetings' minutes and videos?: Board of County Commissioners meetings' minutes and videos can be found under the Agenda Center.

7. How do I contact my local township and borough?

Each website will have pertinent information pertaining to their municipality.

Here is a list of township and borough websites.

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AAS

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1. What does your agency do?: Montgomery County Office of Senior Services is part of the Pennsylvania Area on Agency network whose funding serves residents age 60 and above. Our programs promote the “aging in place” model that so many desire by providing in-home services in their own home. We also provide advocacy for residents of facilities, through our ombudsman program and investigate allegations of elder abuse through our protective services unit. We strive to meet the needs of all of our age 60+ residents by contracting with a variety of providers of services.

2. I have a loved one who needs help in the home, what do I do?: To begin the process of in-home services, you will need to call our office at 610-278-3601 and ask to speak to an enrollment specialist, who will explain our services and eligibility requirements.

3. How do I request Home-Delivered Meals (i.e. Meals on Wheels)?: Call our office at 610-278-3601 and ask to speak to an enrollment specialist, who will explain our services and eligibility requirements.

4. Are all services provided by the Office of Senior Services free?: All assessments completed by the Office of Senior Services are free. Not all program services are provided free of charge. Your fee for services is determined after you have been assessed in your home. Depending on the program you are eligible for, there may be a cost-share you will pay for your services, there is also a possibility that there will be no cost to you.

5. I’m a Veteran, what benefits do I qualify for?: You may be eligible for in-home care services through the Office of Senior Services (OSS). Our office also recommends contacting the Montgomery County Veterans Affairs Office at 610-278-3285. The Veterans Office will be able to explain benefits available to you that cannot be accessed through OSS.

6. How do I find out the name of my Care Manager?: If you do not know the name of your care manager, call our office at 610-278-3601 and speak to the receptionist.

7. I believe my elderly neighbor is being abused, what do I do?: The Protective Services Hotline is available 24 hours / 7 days a week. Please call the hotline at 1-800-734-2020.

8. What do I do if I think I’ve been scammed?: Contact your local police to file a police report. You may also contact the Pennsylvania Attorney General’s office for direction on how to protect yourself further. The Pennsylvania Attorney General's office can be contacted at 717-787-3391 or visit their website, https://www.attorneygeneral.gov/.

9. I need help paying my utility bills, can you help?: Call our County Community Connections office at 610-278-3522.

10. I need help getting a down payment for a new apartment, can you help?: Call our County Community Connections office at 610-278-3522.

11. I have an eviction notice and don’t know where to go, can you help?: Call our County Community Connections office at 610-278-3522.

12. How do I access Mental Health/Behavioral Health Services?: Call our County Community Connections office at 610-278-3522.

13. How do I apply for SNAP (formerly food stamps) and Medical Assistance benefits in the community?: Call our County Community Connections office at 610-278-3522.

14. My relative needs a nursing home, how do I proceed? How can I pay for nursing home care?: Call our County Community Connections office at 610-278-3522.

15. I need assistance in completing forms such as the Rent Rebate application, where should I call?: Please call the Personal Navigator Program, 1-800-591-8234, your local senior center or your legislative office.

16. How do I receive my age verification if I do not have ID?: Call our County Community Connections office at 610-278-3522.

17. How do I get a copy of a death certificate, will or deed?: Call our County Community Connections office at 610-278-3522.

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Board of Assessment Appeals

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1. Where can I lookup information on my property and surrounding properties?: You can access property records by searching by parcel number, street address, or property owner on the assessment office's property records / property information data base

2. What is a property assessment?: An assessment is a percentage of the market value of your property. The assessment is the foundation which the taxing authorities use to determine the amount of real estate taxes owed using their tax rates.

3. Who actually sets my assessment?: State licensed assessors employed by Montgomery County that hold the designation of Certified Pennsylvania Evaluator (CPE).

4. What is the County Board of Assessment Appeals?: All Counties within the Commonwealth of Pennsylvania have an assessment office that is responsible for preparing and maintaining the assessment rolls which includes valuing all real estate within the county for tax purposes The County assessment office also maintains a list of properties that are exempt from taxation. The Board of Assessment Appeals is a three-member quasi-judicial board for hearing and determining appeals from the assessments as determined by the County assessment office. Both the County assessment office and the Board of Assessment Appeals are governed by the Consolidated County Assessment Law found at Title 53 PA C.S.A. §§ 8801 et seq.

5. What is meant by "uniform" assessment rate?: A “uniform” assessment rate means that all properties in the County, whether residential, commercial or industrial, will be assessed by the department at the same ratio to market value. Currently, all assessments are set at 100% of 1996 base year value.

6. What is "Market Value"?: Market Value has been defined by the State Supreme Court as “the price in a competitive market a purchaser, willing but not obligated to buy, would pay an owner, willing but not obligated to sell, taking into consideration all the legal uses to which the property can be adapted and might reasonably be applied”.

7. If I recently bought my property, is this purchase price considered?: Yes, but it does not dictate a change in assessment. Uniformity requires that value adjustments not be made simply due to a recent sale. The subject property’s sale price is not necessarily conclusive evidence of true market value, although it should be considered unless the sale is not arms length (e.g. foreclosure or estate sale), Properties purchased years ago are not reflective of what properties are worth today.

8. What is the difference between an assessment and taxes?: The assessment is the basis used by the County, municipalities, and school districts to levy taxes.
The millage rate of the taxing authority is multiplied by the assessment. The taxes are the actual dollar amount paid and is determined strictly based on the millage (tax rate) of the taxing authority.
MARKET VALUE X CLR = ASSESSMENT
ASSESSMENT X MILLAGE RATE = TAXES
The assessment office has nothing to do with the total amount of taxes collected. The department’s primary responsibility is to determine the fair market value of your property, so that you may pay only your fair share of the taxes. The amount of tax you pay is determined by a TAX RATE applied to your property’s ASSESSED VALUE. The tax rate is determined by all the taxing districts and depends on what is needed to provide all the services you enjoy.

9. How do I appeal my assessment?

In appealing your assessment the first step is simply completing an assessment appeal form. Appeal forms are available several different ways:
1. online
2. Contact our office at 610-278-3761 Office hours are 8:30 a.m. - 4:15 p.m.
3. You may pick up a form at the Montgomery County Board of Assessment Appeals Office in Norristown, located at One Montgomery Plaza, 3rd floor, Suite 301 425 Swede & Airy Streets.

Deadline for filing an annual appeal is August 1 to be effective for the following tax year.
Filing Fees:
This is a non-refundable processing fee.
Check or money order made payable to: Montgomery County Treasurer for each application.
Single Family Residential or Individually Owned Condominium (excluding apartments) - fifty dollars ($50.00)
Residential (multi-family) (duplexes) - one hundred dollars ($100.00)
Commercial and Industrial (including apartments) - two hundred dollars ($200.00)
Preferentially Assessed Properties (Act 319, Act 515) - fifty dollars ($50.00)
Exemptions - two hundred dollars ($200.00)

There are two different types of appeals:
1. Annual - You have the right to appeal your assessment once a year. The deadline for filing is August 1 to be effective for the following year. Annual appeal hearings start in May and must be heard by October 31.
2. Interim - Appeals must be filed within 40 days of the mailing date stated on the assessment change notice.
It is important that the appeal form be completed accurately, indicating the location of the property appealed, the parcel number (the parcel number may appear as the account number on your tax bill), list any unavailable dates, include your daytime telephone number in case we have any questions, your opinion of MARKET VALUE, and the name and address to which the notice of the hearing should be mailed. Make sure you have signed the appeal form. A separate form must be used for each property and parcel number being appealed.

10. What happens after I file an assessment appeal?: The Board will set a hearing date and notify you and the appropriate taxing authorities, by first-class mail at least twenty (20) days prior to the hearing date. Our office starts to schedule annual hearings in May.

11. What happens at the assessment appeal hearing?: The Board presides over the hearing. At the hearing the burden of proof rests with the appellant. A property owner should introduce evidence of the market value of the property appealed. This can be done by presenting an appraisal or other evidence of current actual sales of similar homes. You may also appeal an assessment on the basis of uniformity by presenting recent sales of comparable properties but a comparison of assessments alone is not sufficient. You must present documentation at the hearing that proves these recently-sold properties are similar in style, size, location and amenities. Bringing pictures to the hearing would be very helpful in proving comparability. When an appeal is filed an assessment may be increased, decreased or may stay the same.

12. What is good evidence to convince the Board to reconsider a new value of my home?: As the appellant, the burden is on you to prove that your assessment is in error, unreasonable, excessive, or discriminatory. You must prove a more appropriate value by showing the Board the current market value of the property. The most credible evidence is an appraisal followed by recent comparable sales of other properties of a similar type in your neighborhood.
A property owner can prove the value of their home by doing one or more of the following:
1. Hire an appraiser to appraise the property that is the subject of the appeal.
2. Use comparable sales. When using comparable sales, a listing of 3 to 5 recent sales should be attached to your appeal at the time of filing. Comparable means that most of the characteristics of your property and the properties sold are similar. Be able to give full property descriptions and be knowledgeable of the conditions of the cited sales. Some characteristics that would make a property comparable are: similar exterior square footage, similar lot size or acreage, amenities, proximity to your property, the same zoning use (e.g. duplex in a duplex zone), and similar age, construction and style of structure.
The law provides that the State Equalization Board is to determine the prevailing ratio for every county in Pennsylvania of assessment to fair market value for all valid sales. This is known as the Common Level Ratio. (CLR).
The new CLR is given every July 1st.
ASSESSMENT ÷ CLR = INDICATED MARKET VALUE
Note: The CLR only applies on appeal. Also, it does not mean an automatic reduction.

13. Who may represent a property owner?: A property owner must either represent himself or hire an attorney to represent him at the hearing. An exception to this rule applies to those who are physically unable to be present at the hearing. We will make every effort to accommodate the special needs of any property owner who wants to appeal their assessment. If the owner is unable to appear because of illness, infirmity, advanced age, or disability, we may be able to schedule a phone appeal or the owner may have a neighbor or relative appear on their behalf. However, an original power of attorney notarized by the property owner must be presented to the Board at the time of the hearing. Tax Representatives, Realtors and Financial Advisors will not be permitted to act as legal representatives of the aggrieved party. Anyone may appear as a witness regarding the value of the subject property but must be accompanied by the property owner or the owner’s attorney.

14. Are there special rules for corporations or an LLC etc.?: A member of a partnership may represent the partnership, a bona fide officer of a corporation, trust or association, may represent the corporation, trust or association, and an officer or employee of another agency or of a political subdivision may represent the agency or political subdivision in presenting any submittal to an agency subject to these rules.

15. What happens if I am unable to attend my scheduled hearing date?

NO POSTPONEMENTS WILL BE GRANTED IN JULY, AUGUST, SEPTEMBER, OR OCTOBER.
Except for attorneys that are attached for court. No verbal re-scheduling is permitted.

A re-scheduling request must be confirmed in writing, within (5) five business days of your original scheduled hearing, either faxed (610-278-3560), e-mailed (boahelp@montgomerycountypa.gov) or mailed (County of Montgomery, Board of Assessment Appeals, Court House, P.O. Box 311, Norristown, PA 19404- 0311) to our office.

Only upon receipt of the written request will the request for re-scheduling be considered. It is the responsibility of the property owner to notify the taxing authorities of the re-scheduling. If the board does not receive written confirmation regarding the re-scheduling of the appeal, you are presumed to have abandoned your appeal. You will not be rescheduled and must wait until the next year to file.

16. What happens if I decide not to go through with the appeal?: You may withdraw your appeal up to and including the day of the hearing but must do so in writing which may be faxed or e-mailed. Regardless, the processing fee is non-refundable.

17. What happens after the assessment appeal hearing?: The Board will consider all evidence presented by all parties at the hearing. As a result of the hearing the assessment may be raised, remain the same, or be lowered. No one should assume that by filing an appeal, a reduction will be automatically granted. Usually within thirty (30) days, a written notice of the decision of the Board is sent by first-class mail to the property owner and taxing authorities. The Board does not notify mortgage companies of the result of the hearing nor does the Board notify third parties except an attorney who filed the appeal on your behalf.

18. What happens if I don't agree with the Board's decision?: The property owner and taxing authorities have thirty (30) days from the mailing date on the notice of the Board’s decision to file a Petition with the Court of Common Pleas of Montgomery County. Neither the Board of Assessment Appeals nor the Prothonotary may offer advice or instruction on how to proceed with an appeal. If you are not represented by counsel, you can research court rules and procedures at the Law Library located on the Lower Plaza Level of the County Court house. The telephone number for the library is 610-278-3806. Or you may contact the Montgomery Bar Association Lawyer Referral Service to obtain a referral to an attorney qualified to handle an assessment appeal. Their telephone number is 610-279-9660, ext. 201. You may also request a referral online at http://www.montgomerybar.org

19. Are there programs available for those who have hardship cases?: There are programs available for disabled veterans and senior citizens. To receive information with regard to disabled veterans, please contact Veterans Affairs at 610-278-3285. To receive information with regard to senior citizens, there are property tax rebate forms that are available through the Pennsylvania Department of Revenue at 610-270-1780 or by contacting Aging and Adult Services at 610-278-3601.

20. Whom do I contact if I need information regarding tax information, tax rates and tax dollars?: Contact the local tax collector in your township, borough, or school district.

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Child Day Care Services

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1. Can a teen parent apply for subsidized child care?: If you are a teen parent and need child care help in order to complete your high school education, you are probably eligible for the subsidized child care program. For more details, please contact us at 610-278-3707.

2. Can a foster parent apply for subsidized child care?: A foster parent can apply for subsidized child care for a foster child placed under their care. The foster parent's eligibility will not be evaluated relative to income criteria, however the non-financial eligibility requirements must be met. Foster children do not get any priority as to the receipt of funding and could be placed on a waiting list if funding is not available at the time of application. For more details, please contact us at 610-278-3707.

3. How quickly will I get child care assistance?: It is important to note that although you may be determined eligible for subsidy, there is no guarantee that funds will be immediately available to assist you. You will be notified whether subsidized child care will be approved immediately or whether you will be placed on a waiting list until funding becomes available. For more details, please contact us at 610-278-3707.

4. What are the child care options available to me?: You can choose to use any child care provider who meets your needs, is considered legal under Pennsylvania Department of Human Services rules, and who is willing to sign a payment agreement with the Child Care Information Service of Montgomery County. Types of Available Child Care ...

5. What will I have to pay for subsidized child care?: Once your children are enrolled in the subsidized child care program, you must pay a part of the total weekly cost of child care. This is called a co-payment. Your co-payment is based on your gross family income and family size and will be shown on the notice concerning your eligibility. You are responsible for paying your co-payment each week, plus any additional fees charged by your child care provider.

Additional fees can include charges for: registration, transportation, field trips, meals and lateness. Your child care provider can also charge you for the difference between the maximum amount the Child Care Information Service of Montgomery County (CCIS) can pay them and their full rate, if it is higher. You should be sure to ask your child care provider, before signing an agreement, if there will be any additional fees you will have to pay in addition to the CCIS assigned co-payment. If you have additional questions regarding subsidized child care, please call 800-281-1116.

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Children & Youth Services - Adoption & Foster Care

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1. Can I obtain an adoption home study through the agency without becoming a foster parent?: No. If you wish to adopt a child through the child welfare system but do not feel able to cope with the uncertain nature of foster / adopt, or you live outside of the area, you should contact the Statewide Adoption Network at 800-585-SWAN for information about local adoption agencies in your area. If you live outside of Pennsylvania, please contact your local county children services agency or the National Adoption Center by calling 800-TO-ADOPT.

2. What is the cost involved in adopting through the foster / adopt program?: There are no fees for the agency services. The only cost to the adoptive parent(s) is attorney fees and associated court costs to finalize the adoption. Typically, this does not exceed $800 for one child. Adoption subsidies are available for eligible children.

3. Will I be able to adopt a healthy infant?: It is very unlikely; therefore, if this is what you are seeking, we encourage you to contact a private agency that specializes in infant adoptions.

4. As a foster / adoptive parent, will I be given preference over the other potential adoptive parents if a child in my home becomes available for adoption?: The foster / adopt program was established in an effort to reduce the number of placements a child has to make while in the child welfare system and we are committed to this philosophy. However, all adoptive placements are made with careful consideration for the child's best interest. An adoption caseworker will meet with you and your family to assist in exploring the particulars of your situation.

5. How much involvement will I have with the birth family?: In your role as a foster parent you will be expected to work collaboratively with the agency toward family reunification. At the minimum, you will need to facilitate birth family visits twice a month. Experience has shown that children benefit from having the important adults in their lives work together.

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Children & Youth Services - Becoming a Foster Parent

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1. Who are the children in foster care?

Children who are temporarily separated from their families due to abuse or neglect and who enter the foster care system include:

School-aged children who need extra help in getting along with others, school work, and feeling good about themselves
Infants who have special feeding and medical problems
Brothers and sisters who should stay together
Children with developmental or physical disabilities
Children with emotional problems
Children who need families that are sensitive to and respectful of their culture
Teenagers who have not experienced positive family life and now need extra patience and commitment

2. Where do the children who need foster care come from?: Sometimes, as a result of abuse, neglect, abandonment, or death in a family, courts decide that children must be temporarily separated from their families. These children come from all cultural and economic groups. But, in many communities, children of color are over-represented in the foster care system.

3. How long is "temporary"?: A child’s stay in foster care may be as short as overnight or as long as it takes to achieve a permanent plan for the child. The first goal most often considered is to reunite the family, if possible.

4. What are the rewards of becoming a foster family?

Foster families can expect many rewards:

A sense of accomplishment
The chance to help children feel good about themselves
Pride in doing a meaningful and important job
Challenging experiences
The opportunity to meet and work with new people
A chance to use special talents and knowledge
The opportunity to make a lifetime of difference for a child

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Commerce - Career Link

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1. What are CareerLink's hours of operation?: CareerLink is open Monday-Friday from 8 a.m. to 4:30 p.m.

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Commerce - Jobs and Training

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1. Where can I find out more information about available training?: Please visit the Career Link at 1855 New Hope Street,Norristown PA 19401 for more information regarding training.
Career Link

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Community Housing Development Organization (CHDO)

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1. What is a CHDO?: A CHDO is a private nonprofit organization with a 501(c) federal tax exemption, and a CHDO must also provide decent, affordable housing to low-income households as a purpose in its charter, articles of incorporation, or by-laws. It must serve a specific, delineated geographic area; such as a neighborhood, several neighborhoods, or the entire community. Merely serving certain population groups (by ethnicity, race, age or gender) does not qualify. Note on the 501 (c): participating jurisdictions cannot contract with nonprofits as CHDOs with pending 501 (c) applications.

2. Are there requirements for community participation in CHDO's?: The CHDO must have a formal process for involving potential and actual low-income HOME program beneficiaries in the design, site location, and development of CHDO programs and projects. The more complex standards involve low-income accountability: no less than one-third of the CHDO's governing board may be residents of low-income neighborhoods (defined as at least 51 percent of households with incomes below 80 percent of median), low-income residents of the CHDO's target area, or elected representatives of low-income neighborhood organizations. Some nonprofits may have trouble meeting both standards; the required board structure may necessitate the reorganization or the creation of eligible subsidiaries and, for CHDO projects, the establishment of project-specific advisory committees.

3. What kind of experience does a CHDO have to possess?: A CHDO must demonstrate the capacity to carry out HOME development projects by displaying a development track record, hiring experienced development staff, or by hiring experienced consultants with a plan to train the CHDO development staff. The CHDO must also have at least one year of experience serving its HOME target community prior to receiving HOME funds. Since some CHDOs are likely to be new organizations established specifically for HOME, they can inherit their required one year of community service from a parent organization, such as an existing community development corporation (CDC), a human service organization (such as a local United Way or a United Way affiliate), a community land trust, a church group, etc. Church organizations can create and sponsor CHDOs, but CHDOs must be secular, and CHDO projects must be available to any eligible low-income household regardless of religious affiliation.

4. Can local governments create CHDOs?: The HOME program calls for authentic, community-based nonprofits as CHDOs. Public bodies or instruments of public bodies (public housing authorities, redevelopment agencies, housing finance agencies, etc.) do not qualify. Local or state governments can appoint no more than one-third of the membership of a CHDO board, and public officials can constitute no more than one-third of a CHDO board.

5. Can for-profit organizations create CHDO's?: Yes, for-profits can sponsor CHDOs, but there are important limitations. The CHDO must be truly nonprofit and not controlled or directed by people desiring to profit from the CHDO's activities. Like the government prohibition, a for-profit may appoint no more than one-third of the board members of a CHDO, and those members cannot appoint the remainder of the board. Despite its for-profit "parent," the CHDO has to be free to contract with whomever it wants for goods and services. Note: a for-profit real estate builder, developer, or manager CANNOT sponsor a CHDO.

6. Why should a participating jurisdiction work with CHDOs?: If a PJ fails to contract for and commit its CHDO set-aside, the jurisdiction automatically loses the funding, with no appeal. The participating jurisdiction has 18 months to reach a written agreement with a CHDO (or more than one CHDO) to reserve the funds for specific CHDO-sponsored projects and 24 months to commit the funds for specific CHDO project activities. CHDOs producing housing under rental-housing production set-aside funds in communities eligible for new construction have 36 months.

7. Is the PJ limited to only 15 percent for CHDOs?: The 15 percent set-aside is the minimum for CHDO participation in local HOME programs, not the maximum. Some participating jurisdictions are anticipating much higher proportions of HOME funding for CHDOs, up to 100 percent.

8. Is nonprofit participation limited to the CHDO set-aside?: The CHDO set-aside is for nonprofit CHDOs only. Other nonprofit developers can participate in the non-CHDO portions of HOME programs.

9. What can CHDOs do with HOME funds?: Like any participating nonprofit developer in the HOME program CHDOs can use their funds for any eligible HOME activities: acquisition, rehab, construction, first-time homebuyer assistance, relocation, etc. However the only HOME activities that qualify for the CHDO set-aside are projects that are developed, sponsored, or owned by the CHDO. That means that the CHDO must be the hands-on developer of a HOME project, with the financial risk for the deal, and with effective management control of the fundamental decisions of development. In a federal Low Income Housing Tax Credit rental project, a CHDO, or its wholly owned-for-profit subsidiary (also eligible as a CHDO for HOME set-aside purposes), must be the managing general partner or co-managing general partner. CHDO set aside funds cannot be used for otherwise HOME-eligible tenant-based rental assistance.

10. Can CHDOs do things that other HOME program participants cannot?

One unusual part of the HOME program concerns new construction. Many jurisdictions are prohibited from using HOME funds for new construction. There are two exceptions; one for special needs housing, the other for new construction in conjunction with neighborhood revitalization efforts. In officially designated neighborhood revitalization areas (not the entire municipality), a CHDO or a public agency can own, develop, or sponsor HOME subsidized new construction projects with the following caveats:

No less than 51 percent of all the public funds spent on the neighborhood revitalization project during the previous year had been spent on rehabilitation of substandard housing
The participating jurisdiction must certify that rehab is not the most cost effective way of meeting the affordable housing needs of the neighborhood and that affordable housing needs cannot be met solely through rehab
The neighborhood must be low-income

The jurisdiction must also certify that either the HOME-assisted new construction will not exceed 20 percent of the total number of HOME-assisted units in the neighborhood revitalization program, or (choose one) 1) the housing will be in severely distressed neighborhood with large expanses of vacant land and abandoned buildings, 2) the neighborhood has an inadequate supply of housing that can be economically rehabilitated to meet needs, 3) the new construction is essential to accomplish the neighborhood revitalization program.

All those requirements mean that a CHDO-linked neighborhood revitalization program might be the only vehicle for some jurisdictions to qualify for new construction.

11. Are there additional eligible program uses for HOME funds in CHDO projects?: The participating jurisdiction can reserve up to 10 percent of the CHDO set-aside for forgivable project-specific predevelopment loans. A CHDO can use these loans for project planning, feasibility studies, site control, architectural and engineering costs, legal fees, etc. For non-CHDO developments such predevelopment loans must be repaid to the jurisdiction if the HOME-subsidized project does not proceed. The 10 percent seed loan reservation applies to the total amount of the CHDO set-aside established by the participating jurisdiction, not just the required 15 percent.

12. Who will pay a CHDO for carrying out CHDO set-aside projects?: Unfortunately, there is no general administrative or operating money in HOME for participating jurisdictions, CHDOs, or other HOME development sponsors. However, direct project-related staff costs are HOME-eligible, such as a CHDO's expense in hiring a project manager for HOME-assisted development. A CHDO staff member's activity on tasks other than direct development roles in HOME developments is considered ineligible expenditures. Homebuyer counseling is not an eligible HOME cost except when the CHDO, as project owner, has actually incurred the cost of counseling provided to households that will ultimately purchase a HOME-assisted unit.

13. Are there other benefits available to CHDOs?: A provision of HOME authorizes funding for national and single-state nonprofit intermediary organizations to assist CHDOs. Among eligible uses of HOME technical assistance funding is organizational support for CHDOs; that is, "pass-through" funding for CHDO administrative and operational expenses, housing counseling assistance, and training and technical assistance on nonprofit development and management. However, CHDOs cannot receive funding through the HOME technical assistance pot for operating and educational uses if, together with other federal assistance, they add up to more than 5 percent of the CHDO's total fiscal year operating budget.

14. Are there non-HOME benefits from becoming a CHDO?: Currently working their way through HUD and the Office of Management and Budget (OMB) are regulations for the preservation of federally subsidized rental projects with expiring subsidies (known as Title VI or LIHPRHA). Under Title VI, organizations that qualify as community-based nonprofit organizations (CBNOs) can be eligible for special financial incentives (federal moneys covering transaction costs and subsidizing the acquisition price) as priority purchasers of expiring use projects. Under the legislation, CBNOs and CHDOs look almost identical. A functioning CHDO, therefore, might be able to qualify as a CBNO priority purchaser under Title VI.

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Correctional Facility – Connectnetwork

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1. Creating an account with Connetnetwork (Viapath)

Visit connectnetwork.com

Or Contact one of the following:

Customer Service: (877) 650-4249
AdvancePay Automated Payment System: (800) 483-8314
Trust Fund Automated Payment System: (888) 988-4768
PIN Debit Automated Payment System: (855) 706-2445

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County Coroner

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1. How do I get a copy of the death certificate?: Although the coroner's office initiates the death certificate process, you may obtain a completed certificate either through your funeral director or the Pennsylvania Bureau of Vital Statistics
PO Box 1528
New Castle, PA 16103
Ph: 1-724-656-3100

2. How long does it take for an autopsy report to be completed?: Typically, it takes 8-12 weeks for the complete report to be finalized.

3. How can I obtain a copy of the autopsy report?: To request a copy of an autopsy report, please contact the Montgomery County Coroner's Office at 610-278-3057 or via mail to:
P.O. Box 311
Norristown, PA 19404-0311

4. Who can claim a decedent at the Coroner's Office?: The immediate next of kin, including an executor.

5. How long are bodies kept at the Coroner's Office?: The vast majority of decedents are available for release in less than 48 hours. Unidentified or unclaimed bodies are kept for a minimum of 4 months.

6. What is the process for obtaining DNA samples for paternity testing?: Laboratory samples suitable for DNA testing are kept forever. A Court order is required for release to a designated laboratory.

7. What other procedures for in-person identification at the Coroner's Office?: In-person identification is rarely required. Questions regarding in person identification should be directed to the Coroner's Office at 610-278-3057.

8. Where is the decedent's personal property held?: All of the personal property, with rare exception, is released to the designated funeral home. If there are specific questions, please call our office.

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Court Administration

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1. How do I file for Child Custody?: You would go to Court Administration, fill out paperwork, bring paperwork to the Prothonotary and return to Court Administration.

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Domestic Relations

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1. How do I get child support?

Option 1:

To file a new request for support you may do so by using E-Services on the PA Child Support Website, www.childsupport.state.pa.us. If you have never registered on the website, you must do so first then submit the Request for Support Services. This will be the most expedited process. Please submit as much information as possible when completing the request.

Option 2:

In the event you are unable to submit online, MCDRS accepts filings via email, fax, mail, or the self-service kiosk located in the lobby of the Domestic Relations Section. You must complete the required forms: Application for Support Services; Intake Information Questionnaire/Data Sheet; and a Complaint for Support. The forms must be legibly completed, in their entirety. If the request includes APL you must also submit a time-stamped copy of the Divorce Complaint or Answer and Counterclaim.

Pennsylvania Child Support Program.

2. How do I estimate my support payment?: For information on child support, please visit the following website: Pennsylvania Child Support Estimator.
Pennsylvania Child Support Estimator.

3. How do I file Exceptions to a Recommendation of a Hearing Officer in Support?: Please click here to open the Support Exceptions Instructions Packet.

4. How do I change the amount I pay or receive?: To change the amount you pay or receive, complete the following online form

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Drug & Alcohol

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1. How can I gain access to County Funding for drug and alcohol treatment?

For persons seeking treatment services a complete clinical and financial screening will be conducted followed by a referral to the appropriate Provider and/or funding resource. Trained Case Coordinators are located at three Case Coordination locations, they are:

Norristown

Gaudenzia

166 West Main Street

Norristown, PA 19401

610-279-4262

Pottstown

Creative Health Services

11 Robinson Street

Pottstown, PA 19464

610-327-1503

Willow Grove/Dresher

Gaudenzia

830 Twining Road, Suite 1

Dresher, PA 19025

215-433-1634

2. What is a clinical screening?

A standardized comprehensive clinical screening will be conducted with you to determine:

Any acute needs requiring immediate attention at the time of contact;
The most appropriate level of service;
Any special needs related to medical conditions, medications, women and children issues, mental health issues, physical handicaps, cultural, ethnic and sexual orientation considerations;
Placement at or referral to the Provider most suited to meet your needs.

3. What is a financial screening?

The funds available through the County Program are reserved for those individuals where no other payment resource is available. By State Regulation the order of payment for services is:

Private Pay
Private Insurance
Medicare/Medicaid
County Drug & Alcohol Funding

Case Coordinators can assist and direct you on the best method to access these funding sources.

4. What is the Montgomery County Drug and Alcohol Program?: The Montgomery County Drug and Alcohol Program is the local authority responsible for the development and delivery of comprehensive services to residents of Montgomery County affected by substance use and abuse. Programs include Prevention and Education, Intervention and Treatment. Services are financed with Federal, State and County Funds.

5. Are there any preferences in placement?: By Federal regulations, the County Program is required to provide preference in treatment placement to pregnant women, overdose survivors, and veterans.

6. Are there placement delays for any other populations or services?

Outpatient admissions, in most cases, can be completed within 7 business days. The only exception is for outpatient methadone maintenance where the delay could be as long as a few months. In these cases, a residential Detox and Rehab will be offered in lieu of placement on a waiting list for methadone maintenance services. In all cases, an injection drug user will be placed in service within 120 days of their assessment.

For pregnant women, the standard employed is treatment on demand, thus resulting in immediate placement. In most other cases residential placement can occur within a few days of your request. Pregnant women and women with children may also be referred, as needed, for ancillary services including primary, prenatal and pediatric care, special needs counseling and age-appropriate interventions for their children.

When a slight delay is unavoidable you will be encouraged, as a preventive measure, to seek HIV Counseling and Testing as well as TB Testing and Treatment. These services can be obtained at one of three Montgomery County Office of Public Health sites listed:

Norristown
Human Services Center
1430 DeKalb Pike
610-278-5117
website information

Pottstown
364 King Street
610-970-5040
website information

Willow Grove
102 Old York Road, Suite 401
215-784-5145
website information

In addition, individuals can also secure childhood immunizations at these Montgomery County Office of Public Health sites.

7. Who will know about my substance abuse treatment?: By State and Federal regulation your participation in treatment cannot be revealed to anyone without a signed consent form indicating to whom, and for what purposes specific items of information can be released. Under no other circumstances except a medical emergency where your life may be endangered can information be released without a signed consent by you. Even after consent has been signed you may at anytime revoke the consent verbally or in writing.

8. What can I do if I am not satisfied with my treatment?

If the source of your dissatisfaction is related to a specific agency policy or practice, you may file a formal complaint directly to that agency. If your services are funded through the County Program and the nature of the complaint falls into one of the following categories you may file a complaint and or grievance with the County Program. Your case coordinator can assist you in filing these complaints. County Level Complaints are related to:

Denial or termination of service
Level of care determination
Length of stay in treatment
Violation of human or civil rights

If your services are funded through an insurance plan, check your Member’s Manual for the specific procedure used by that company. All insurance companies must have a published complaint and grievance procedure.

9. What other assistance is available to me during treatment?

In addition to screening and placement, Case Coordination/Recovery Support services are available to persons during treatment and those returning from treatment to the community. Services are designed to provide one to one support, advocacy, and assistance in identifying and accessing community supports and services specific to your needs. Case Coordinators are available at:

Gaudenzia (Norristown) 610-279-4262

Creative Health Services (Pottstown) 610-327-1503

Gaudenzia (Willow Grove/Dresher) 215-433-1634

10. How can I obtain more information about drug & alcohol services provided through the county program?

Any Case Coordination Office listed in this brochure can answer most questions as well as the administrative staff located in the County Drug & Alcohol Office at 610-278-3642.

Persons in Recovery and families can also receive information and support services, obtain assistance and coaching in conducting an intervention, assistance in negotiating with insurance carriers and become involved in advocacy efforts to reduce D&A stigma by calling PROACT at the Montgomery County Information/Advocacy Hotline at 1-800-221-6333.

11. Who funds the Montgomery County Drug & Alcohol Program?

Pennsylvania Department of Drug and Alcohol Programs

Pennsylvania Department of Public Welfare

Pennsylvania Commission on Crime & Delinquency

Montgomery County Board of Commissioners

12. When are the Montgomery County Drug & Alcohol Council Meetings?: The Montgomery County Drug and Alcohol Council (Citizen Board) conducts open meetings, beginning at 12 noon. Meetings are posted in The Times Herald newspaper under the ‘Public Meetings’ section. Persons interested in attending should call 610-278-3642 to confirm meeting dates and location.

13. What are some helpful phone numbers for treatment support?

Alcoholic Anonymous: 215-923-7900

Ala Anon (Family Members): 1-800-344-2666

Narcotics Anonymous: 610-534-9510

Nar Anon (Family Members): 1-800-477-6291

PROACT Hotline (24-hours): 1-800-221-6333

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DUI Administration

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1. Where can I have my CRN Evaluation completed and do the Alcohol Highway Safety School?

Montco DUI Administration
408 Cherry Street
Norristown, PA 19401
610-992-7700 * Main Office

Montgomery County Court House Annex
102 York Road, Suite 201
Willow Grove, PA 19090
215-784-5408 * Satellite Office

2. When can I schedule my CRN Evaluation?: You will receive a letter from the DUI Administration approximately 2-3 weeks after your preliminary hearing. The letter will ask you to call our office within 3 days of receiving the letter. DO THIS IMMEDIATELY. We can not schedule an appointment unless you receive our letter.

3. Can I complete my CRN Evaluation in another county or state?: No. All CRN evaluations must be completed in Montgomery County prior to transferring other conditions. If you are out of state, no other states perform the CRN evaluation. It is important to make sure the CRN Evaluation is completed prior to leaving the state or you will be asked to come back to PA and complete it.

4. Can I complete my AHSS on line?: No. Online classes are not approved in Montgomery County. All counties in Pennsylvania provide standardized classroom DUI curriculum. If you have questions about an out of state provider, please call our office.

5. Can I make payments on line?: Yes. click here for on-line payment information

6. Do we accept credit cards?: We only accept Credit Cards and e-Checks.

7. Do I have to complete my drug and alcohol assessment at Rise Above?: Yes, unless you don’t live in the surrounding counties.

8. Do I have to do a drug and alcohol assessment if I have already been involved in treatment after the DUI arrest?: If you have completed an inpatient program, you will not be asked to complete another assessment. If you are involved in treatment we will provide guidance on a case by case basis. The law requires a Drug and Alcohol Assessment to be performed by a State Certified Agency.

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Health Department - Clinical Services & Public Health Nursing

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1. Does the Office of Public Health provide primary care (i.e., physicals, general exams, etc.)?: No. The Office of Public Health clinics provide specific immunization and communicable disease clinic services to protect the public’s health. For information on low-cost primary care, please refer to the Parent and Infant Resource Guide.
Parent and Infant Resource Guide

2. Does the Office of Public Health provide health insurance or require health insurance for services?: No, however, all of our public health clinic services are free. For information on finding insurance coverage for you and/or your family, please visit the Adult Basic website or the PA Children’s Health Insurance Program website.

3. Is there a charge for a clinic visit?: There is no fee for a clinic visit.

4. What do you test for in the clinic?: View our website for a comprehensive list of clinics and services.

5. Do you offer free adult and child dental care?: No dental care is offered at our clinics, however, please click here for a Dental Resource Guide that lists low-cost dental care providers.

6. On what day(s) and time do you do immunizations?: The clinics are temporarily closed. The Office of Public Health offers immunizations at the three health centers by appointment only. For children to receive immunizations, their immunization records must be brought with them to the clinic.

7. Do you offer a “TB” skin test for school/work?: The Office of Public Health (OPH) utilizes a tuberculosis risk screening questionnaire to determine the need for tuberculosis testing. Only those who are deemed “high risk” will be tested for TB. Contact one of our Health Centers for more information. Note: There are fees for this testing. The OPH does not perform testing for administrative reasons (occupation required-health care employee, school employee, day care employee).
Health Centers

8. Do I need an appointment for an HIV and/or STD test?: The clinics are temporarily closed. The Office of Public Health provides FREE HIV and Sexually Transmitted Disease (STD) testing and counseling services to all County residents over age 13 during Communicable Disease Clinic Hours at all three Health Centers on a walk-in basis. No appointment is needed.

9. Does the Office of Public Health do lead testing for children?: No.
Lead and Healthy Homes Program

10. I'm traveling overseas and need to update my shots. Can I get these vaccines at your office?: The Office of Public Health does not give travel immunizations. You may call Penn Travel Medicine at 610-902-5618 or Passport Health at 800-839-4007.
Traveler's Health

11. Can I bring my children in for lice?: Treatment for lice is not provided at the Office of Public Health.

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Health Department - Environmental Field Services

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1. Who do I contact if I have Spotted Lantern Fly?: PA Department of Agriculture, Monday-Friday, 8am-5pm: 1-888-4BAD-FLY (1-888-422-3359) - for more info, Spotted Lantern Fly

2. I want to open a restaurant and need a license, who do I talk to?: Please call the Office of Public Health location nearest you and ask for the Environmental Field Services Plan Review Coordinator.
Health Department locations

3. How do I get a special event packet?: Special event packages and other applications/paperwork for permits, certificates and licenses can be found under Permitting and Licensing.

4. My neighbors have standing/stagnant water in their yard. Who do I contact?: Please call the Office of Public Health location nearest you and ask for the Environmental Field Services Complaint Coordinator.
Health Department locations

5. I have a complaint about a restaurant with rats and the workers are not using gloves, who do I talk to?: Please call the Office of Public Health location nearest you and ask for the Environmental Field Services Complaint Coordinator.
Health Department locations

6. My landlord isn’t doing anything about the living conditions in my apartment building. Who do I contact?: Residents are advised to contact township or borough Code Enforcement where the property is located.

7. The building where I work is unsafe. Who should I contact?: Contact the Philadelphia OSHA office at (215) 597-4955 or through their website for more information on safe working conditions.
Occupational Safety and Health Administration

8. Does the Office of Public Health offer the proficiency exam for the Certified Food Handler Program?: The Office of Public Health (OPH) no longer offers the proficiency exam as of June 2012. Once an individual completes an OPH approved course within the past five years, he/she must apply for reciprocity in order to receive an OPH certificate.
Certified Food Sanitation Manager program

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Health Department - General Questions

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1. What is the Office of Public Health's address?: The Office of Public Health has three health centers throughout the County, including our main office in Norristown.
Health Department locations

2. Can I get directions to the Office of Public Health?: The Main Office is located in Norristown. We also have three health centers located throughout the County - Norristown, Pottstown and Willow Grove.
Health Department locations

3. What are your hours? Are you open on Saturday?: The Office of Public Health (OPH) is open Monday through Friday from 8:00am – 4:30pm. The OPH also has three public health clinic hours and locations.
Health Centers

4. Do staff at the Office of Public Health speak Spanish?: Several staff at the Office of Public Health speak Spanish. We also have access to the language line and can assist folks who speak languages other than English and Spanish.

5. I had a bad experience with a physician in Montgomery County. Who do I call?: You may call the Commonwealth of Pennsylvania, Department of State Professional Compliance Office's toll-free Complaint Hotline at 800-822-2113 (within Pennsylvania only) or 717-783-4849 (outside Pennsylvania). You can also visit their website.
PA Dep't of State Professional Compliance Office

6. How do I obtain a birth/death certificate in the state of Pennsylvania?: Please call the PA Office of Vital Records at 1-724-656-3100 or visit their website.
PA Office of Vital Records

7. How do I register a complaint against a Nursing Home?: Please call the Pennsylvania Bureau of Facility Licensure and Certificates at 717-787-8015 or visit their website.
PA Bureau of Facility Licensure and Certificates

8. How do I contact the Liquor Control Board?: Please call the PA Liquor Control Board’s Eastern Region Office at 610-940-1200 or visit their website.
PA Liquor Control Board

9. Does the Office of Public Health provide health insurance?: No. For more information on finding insurance coverage for you and/or your family, please contact the Montgomery County Assistance Office. Norristown Area 1931 New Hope St, Norristown, PA 19401 (610) 270-3500 Pottstown Area 24 Robinson St, Pottstown, PA 19464 (610) 327-4280

10. If there is a dead animal on the road, who do I call to have it removed?

Per PennDOT, private contractors remove deer along state roads. The Pennsylvania Game Commission removes large game animals from limited access highways. Contact your PennDOT county office or the local Game Commission.

Montgomery County PennDOT: 610-275-2368
Southeast Region PA Game Commission: 610-926-3136

If the animal is not completely deceased, contact the PA State Police: 610-584-1250.

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Health Department - Health Promotions

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1. Can you help me get a car seat or a stroller?: Please call 610-278-5119 during normal office hours for more information about the car seat program. The Office of Public Health does not offer free strollers.

2. How can I get a mammogram?: The Office of Public Health is no longer offering breast health screenings; however, you may qualify for a free mammogram and pap test through the Pennsylvania Department of Health Healthy Woman Program. The general phone number is 800-215-7494. Or, you may contact one of the participating area hospitals directly for more information. Abington Memorial Hospital 1200 Old York Rd. Abington, PA 19001 215-481-2586 Mammograms – Ideas for Healthy Living Bryn Mawr Hospital, Women’s Comprehensive Breast Center Healthy Woman Program 130 South Bryn Mawr Ave. Bryn Mawr, PA 19010 484-337-8712 Call: Marita Truax Mammograms, Breast Exams, Pap & Pelvic exams Mercy Suburban Family Practice Healthy Woman Program (Services Mercy Suburban Hosp.) 530 Church Street, 2nd Floor Norristown, PA 19401 610-275-7240 Mammograms Call: Ms. Alek Encinas Breast Exams, Pap & Pelvic exams Lankenau Hospital Call: Marsha Serock – Community Services484-476-8554 Info. Mammograms, Breast Exams, Pap & Pelvic You must make an appointment through Internal Medical Clinic (484) 476-2658. Get a physical exam first at Clinic B-15. They offer to the women a Clinical Breast Exam, Pap and Pelvic exam. You will meet with a financial Counselor. They have Charity care to help the women. Show (3) pay stubs if you are working. You will be set up with an appointment to get a mammogram through Lankenau Hospital. Penn Radiology, University of Pennsylvania Health System Mammograms with a Doctor’s Script Penn Radiology at Radnor 610-902-1800 Penn Radiology at King Of Prussia 610-265-6510 *When calling please refer to “Nancy Cares Project” * Penn Radiology will not take patients with a note from any Planned Parenthood.

3. Where can I discard unused prescription medication?: The Montgomery County DA's office has implemented medication drop boxes at secured local police departments throughout the County.
Medication Drop Box Locations

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Health Department - PFAS

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1. Site Background

In 2014, the Horsham and Warrington Township Water Authorities conducted sampling in their public water supply wells, under the EPA third Unregulated Contaminant Monitoring Rule, and discovered PFAS contamination. Past use of aqueous film-forming foam (AFFF) is likely the source of the PFAS contamination on site.

In 2016, the EPA lifetime health advisory (HA) of 0.07 µg/L for PFOS or PFOA or combined PFOA and PFOS. Following the EPA lifetime HA: 1. Impacted public wells in the Horsham and Warrington public water supplies were taken off-line and filtration systems installed; 2. Private well users were provided alternative water sources (e.g. bottled water or public water connects); and 3. Site mitigation efforts have occurred.

2. What are PFAS?: PFAS are man-made chemicals that have been used in industry and consumer products worldwide since the 1950s. They have been used in non-stick cookware, water-repellent clothing, stain resistant fabrics and carpets, some cosmetics, some firefighting foams, and products that resist grease, water, and oil. PFAS do not occur naturally, but are widespread in the environment.

3. How can people be exposed to PFAS?: PFAS contamination may be in drinking water, food, indoor dust, some consumer products, and occupational settings. Most exposures occur through drinking contaminated water or eating food that contains PFAS. Most people in the United States and in other industrialized countries have some PFAS in their blood.

4. Will exposure to PFAS harm my health?

Some scientific studies suggest that certain PFAS may affect different systems in the body. More research is needed to understand, with certainty, if or how, exposure to PFAS in our water and food can affect people’s health.

Scientists have studied lab animals exposed to high amounts of PFAS and have shown changes in the way their liver, thyroid, and pancreas work, as well as some changes in hormone levels. Because chemicals do not always affect animals and people the same way, scientists estimate how the exposure and effects in animals compare to what they would be in people.
Some (but not all) PFAS build up in the human body. The levels of PFAS go down slowly over time once exposure stops. Scientists are studying how different amounts of PFAS in the body over time may affect human health.
Again, more research is needed, but some studies in humans have shown that certain PFAS may:
- Increased cholesterol levels;
- Decrease in response from the body to some vaccines (immune system);
- Increased risk of thyroid disease;
- Decreased fertility in women;
- Increase in the risk of high blood pressure or pre-eclampsia in pregnant women; or
- Lower infant birth weights.
- Increase the risk of some cancers

· At this time, scientists are still learning about the health effects of exposures to mixtures of PFAS.

5. Should I get my blood tested for PFAS?: We understand that some people may want to know the level of PFAS in their blood. While tests can measure the amount of PFAS in your blood, the results won’t tell you how PFAS will affect your health now or in the future. Most people in the United States have one or more specific PFAS in their blood, especially PFOS and PFOA. Talk with your health care provider about testing. Additional information on labs that offer testing is found below.

6. Can home water filters remove PFAS?

A number of studies have been conducted to determine the efficiency of filtration devices, for point-of-use filters. The results of these studies have shown that point-of-use filters can remove trace organic compounds. Based on these studies, there currently are three general types of filtration systems that can potentially can reduce PFAS levels in water, if properly maintained: granulated activated carbon – either in refrigerator, faucet, or pitcher filters and some filtration systems installed on your water line; reverse osmosis; or granulated activated carbon used with reverse osmosis. However, it is important to ensure the systems are maintained according to the manufacturer and that your water is tested.

Global public health organization NSF International has developed a test method and protocol to verify a water treatment device’s ability to reduce perfluorooctanoic acid (PFOA) and perfluorooctane sulfonate (PFOS) to below the health advisory levels set by the U.S. Environmental Protection Agency (EPA). Consumers can find NSF International-approved devices by visiting: http://info.nsf.org/Certified/DWTU/

Click on “reduction devices” at the bottom of the page for PFOS and PFOA).

Additional community information on this topic is available from other states, including:

The Michigan Department of Environmental Quality- https://www.michigan.gov/documents/deq/deq-dwmad-eh-swpu-FilterFactSheet_610096_7.pdf

7. What is the potential risk for PFAS in surface water near the site?

PFAS have been found in surface waters surrounding the Willow Grove site. Exposure to PFAS from non-drinking water sources would add to the potential risk. However, swallowing small amounts of PFAS during recreational activities in the nearby creek would not result in a significant exposure. Absorption of PFAS through the skin is not a major exposure route due to the physical characteristics of PFAS. These same characteristics cause most PFAS to remain in the water column and not separate into sediment or become volatilized into the air, thereby reducing the likelihood of exposures via contact with creek sediment or breathing while swimming. Currently, ATSDR, EPA and the Pennsylvania Fish and Boat Commission (PFBC) do not have screening values for PFAS in surface water. In addition, swimming or wading in natural bathing waters can put public health at risk due to an assumed presence of fecal coliform bacteria from natural sources. Care should be taken to prevent young children from swallowing any recreational water, and for any swimmers to wash afterward with an approved water source.

8. Are fish near the site safe to eat?

PFAS don’t break down easily in the environment and can bioaccumulate and biomagnify in some wildlife, including edible portions of fish. Studies have shown that PFOS is measured more often and at higher concentrations in fish tissue than other PFAS compounds. The half-life of PFOS in fish is shorter than in humans or the environment. Thus, concentrations in fish decline more rapidly following declines in surface water concentrations.

Fish consumption is a potential exposure pathway to PFAS, for both the general population and for people living near PFAS contaminated waters. In October 2021, the Pennsylvania Departments of Environmental Protection (DEP), Agriculture (PDA), and Health (DOH), along with the Pennsylvania Fish and Boat Commission (PFBC), announced a “Do Not Eat” advisory for all fish species caught in the Neshaminy Creek basin in Bucks and Montgomery counties due to “extremely high levels of the PFAS knows as perfluorooctane sulfonate (PFOS).” The advisory extends to all fish throughout the Neshaminy Creek basin, including Neshaminy Creek State Park and Tyler State Park.

In 2021, Pennsylvania adopted tiered meal advice for PFOS and began collecting and analyzing fish tissue samples for PFOS. Levels detected in fish tissue samples from the Neshaminy Creek watershed had levels over the 0.2 parts per million Do Not Eat advisory level. As a result of the “Do Not Eat” advisory, the commission will discontinue fish stocking in the Neshaminy Creek basin until further notice. The commission will work to identify nearby replacement waters to redirect trout previously stocked in the basin to provide continued recreational angling opportunities for stocked trout. Fishing is still allowed in the basin, but anglers are urged to practice catch-and-release practices. Additional information on Commonwealth fish advisories can be found here.

9. What do we know about plants or animals raised in PFAS-contaminated areas?

Studies have shown that PFAS can accumulate in plants grown in PFAS-contaminated soil or irrigated with PFAS-contaminated water. However, accumulation depends on multiple factors including the type of plant, concentration of PFAS in soil and water, and type of PFAS. An individual’s PFAS exposure from eating plants grown in soil or irrigated with water with PFAS depends on how much and how often they eat the contaminated plants. The Minnesota Department of Health (MDH) conducted a study of PFAS levels in homegrown produce, garden soil, and outdoor tap water from the eastern Twin Cities area in 2010. Please click here for more information.

Scientists are still learning how people may be exposed to PFAS by eating animals raised with contaminated food or water. Studies have shown that PFAS can build up in animal products. More research is needed to fully understand the risk of exposures and public health impacts from consumption of PFAS-contaminated food sources. The U.S. Food and Drug Administration (FDA) is focused on generating, applying and evaluating the science that is needed to estimate PFAS exposure from food. Please see the FDA website (https://www.fda.gov/food/chemicals/and-polyfluoroalkyl-substances-pfas) for more information about FDA efforts to estimate PFAS exposure from foods.

10. What are safe gardening practices for PFAS-contaminated areas?

Individuals can lower their risk of exposures by following safe gardening practices such as:

Washing produce before consumption to remove soil/dust particles containing PFAS
Increasing organic matter of the soil which can lower plants’ ability to accumulate PFAS
Irrigating crops with rainwater or filtered water

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Health Department - Rabies Prevention Program

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1. I was bitten by a dog or cat, what do I do?: Wash the wound thoroughly with soap and water. See your physician immediately for medical treatment. Contact the Montgomery County Office of Public Health at 610-278-5117 and speak with a Disease Intervention Specialist, who will start an investigation and provide you with the necessary information.

2. What do I do if a wildlife animal bites or scratches me?: Wash the wound thoroughly with soap and water. See your physician immediately for medical treatment. If possible, wildlife that has bitten or scratched you should be tested for rabies. All animal bites to humans should be reported immediately to the Office of Public Health. Please call the Montgomery County Office of Public Health at 610-278-5117 and ask to speak to a Disease Intervention Specialist, who will provide additional information.

3. What do I do if a wildlife animal bites/scratches or attacks my pet?: Wash the wound thoroughly with soap and water. See your veterinarian immediately for medical treatment. Contact your local Animal Control Officer, PA Game Commission or Police Department for assistance with potentially rabid wildlife. If you suspect the biting animal has rabies, contact the Department of Agriculture immediately at 610-489-1003 x 118 to speak to an investigator at the Region VII Office who will discuss follow up for your pet and/ or for testing of the animal.

4. I found a bat in my house, what should I do?: Bats are a common carrier for rabies. If possible, try to safely capture the animal without making any direct contact with the animal. Contact the Montgomery County Office of Public Health immediately at 610-278-5117 and speak to a Disease Intervention Specialist, who will start an investigation and provide you with the necessary information, including facilitating Rabies testing and/or post-exposure recommendations.

5. I am a Veterinarian and would like to report a Bite Wound of Known or Unknown Origin?: As of January 1, 2018, the Montgomery County Office of Public Health no longer investigates these reports. If a wound has a suspected rabies risk, please contact the Pennsylvania Department of Agriculture at 610-489-1003 x 118 to speak to an investigator at the Region VII Office who will assist you.

6. How do I apply for a dog license?: Dog owners in Montgomery County can purchase dog licenses online or by mail via Montgomery County Treasurer. Pennsylvania State Law mandates all dogs 3 months and older are licensed.

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Health Department - Water Quality Management

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1. Can you find our permit for our septic system?: Sewage permit applications and designs are available if issued after 1991. Please call the Health Department location nearest you and ask for the Sewage Enforcement Officer (SEO) who oversees your municipality. Prior to the inception of Office of Public Health, on-lot sewage permits were issued by local SEO working for individual municipalities. Contact your local municipality for the permit copy if issued prior to 1991.
Health Department locations

2. May I have a sewage permit package mailed to me?: An application for site evaluation (soil probes and percolation testing) and instructions for permit application completion are available on-line. The four page carbon form PADEP sewage system application can be sent to you upon request. Please call the Office of Public Health location nearest you.

3. Who do I contact with questions about our sand mound?: If you have any questions regarding operation and maintenance of your elevated sand mound or any other type of on-lot sewage disposal system, please call the Office of Public Health location nearest you and ask for the Sewage Enforcement Officer (SEO) who oversees your municipality.
Health Department locations

4. Who do I talk to about wetlands?: Please call the Office of Public Health location nearest you and ask for the Sewage Enforcement Officer (SEO) who oversees your municipality.
Health Department locations

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Inheritance Taxes

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1. What are the inheritance tax rates for a surviving spouse?

The rate of tax imposed on transfers to or from a surviving spouse are based on the date of death of the decedent as follows:

Date of death on or after January 1, 1995 - 0% tax rate
Date of death after June 30, 1994, and before January 1, 1995 - 3% tax rate
Date of death before July 1, 1994 - 6% tax rate

2. Who are considered to be lineal heirs and lineal descendants for the purpose of inheritance tax?: Grandfather, grandmother, father, mother, and children are considered to be lineal heirs and lineal descendants for the purpose of inheritance tax.

“Children” include natural children (whether or not they have been adopted by others), adopted children, and stepchildren.

“Lineal descendants” include all children of the natural parents and their descendants, whether or not they have been adopted by others; adopted descendants and their descendants; and step-descendants.

3. Is there a discount allowed on Pennsylvania inheritance tax?: The tax is due at the date of death and becomes delinquent nine months after the date of death. There is a discount of 5% of the tax paid or the tax due, whichever is less, when the payment is made within three months from the date of death.

4. Can the funeral expenses and unpaid bills of the decedent be deducted from the amount subject to tax?: Yes. Unsatisfied liabilities incurred by the decedent prior to his/her death are deductible against his/her taxable estate. In addition to debts incurred by the decedent or the estate, the cost of administration of the estate, attorney fees and fiduciary fees incurred to administer the estate, funeral and burial expenses, including the cost of a burial lot, tombstone or grave marker, and other related burial expenses, are deductible.

5. I put my mother’s name on my savings account. Recently my mother died and now I am being told that I will have to pay an Inheritance Tax on my own money. Can this be correct?: Under the inheritance tax law, the account was jointly-owned because you and your mother had equal access to the account. Therefore, in this example, the survivor is taxed on the one-half of the amount in the account.

6. Was the widows’ tax repealed in Pennsylvania?: Previously transfers to surviving spouses were taxed and this was commonly known as the widows’ tax. The tax rate for transfers to a surviving spouse is now zero when the decedent died on or after January 1, 1995. A Pennsylvania widow or widower pays no tax on assets, which are inherited, from a deceased spouse.

7. What is the family exemption and how much can be claimed?: The family exemption is a right given to specific individuals to retain or claim certain types of a decedent’s property in accordance with Section 3121 of the Probate, Estate and Fiduciaries Code. For decedents dying after January 29, 1995, the family exemption is $3,500. From June 27, 1974, through January 29, 1995 the amount of the family exemption was $2,000.

8. Who is entitled to claim the family exemption?: The family exemption may be claimed by a spouse of a decedent who died as a resident of Pennsylvania. If there is no spouse, or if the spouse has forfeited his/her rights, then any child of the decedent who is a member of the same household as the decedent may claim the exemption.

In the event there is no spouse or child, the exemption may be claimed by a parent or parents who are members of the same household as the decedent. The family exemption is allowable against assets which are passed on with or without a will.

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ITS Data Sales Special Requests

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1. What is the cost for data?: Refer to the Training and Requests Pricing Policy.
Training and Requests Pricing Policy Document

2. Can I get data on disk?: Yes, data can be provided in report (hardcopy), through address labels, and on CDs (in Excel, or comma delimited format). See the Training and Requests Pricing Policy for costs related to specific media.

3. How soon can I get the data?: Normally, it takes 3 - 10 business days for a request to be completed.

4. Can I get it emailed to me?: Certain data can be e-mailed based on criteria (file size, type, etc). Please note on your request whether you are interested in having the data e-mailed to you. However, we are unable to e-mail Voter information at this time. Completed requests can be picked up at the Training and Requests center or mailed via U.S.P.S. Data may also be shipped via courier at the customer's request using the customer's account number.

5. How do I pay?: Upon completion of the request, an invoice is generated and mailed to the customer. The customer can forward the payment with a check or money order with an invoice copy to Training and Requests.
Online credit card or electronic check payments are accepted at:
http://www.montcopa.org/itsonlinepayment
Customer and invoice numbers are required and can be found on the top of the mailed invoice .

6. What are our Office Hours?: Our office hours are from 8:30 am to 4:15 pm

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Job Opportunities

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1. What tests are administered?

Tests are administered to measure clerical skills, if required to perform the position. Clerical tests include computer skills, typing, and data entry. Certain departments also administer pre-employment tests specific to the specialized needs of their job requirements.

If you are applying for a position that requires testing for clerical skills, such as computer and typing

TESTS CAN BE TAKEN MONDAY THRU FRIDAY 8:30 AM to 3:30 PM. NO APPOINTMENT NECESSARY. TESTING LOCATION IS: ONE MONTGOMERY PLAZA 425 SWEDE STREET 1st FLOOR (Lobby) APPLICATION CENTER NORRISTOWN, PA 19401

TYPING TEST SCORE MUST BE A MINIMUM OF 30 WPM AND THE DATA ENTRY SCORE MUST BE A MINIMUM OF 6000 KPH. NO APPLICATION WILL BE SENT TO THE DEPARTMENT UNTIL TESTING HAS BEEN COMPLETED.

2. What types of education verification / certification do you require?: If you are applying for a position which required a college degree or other certification and you are extended a job offer, you must submit a copy of your diploma, college transcript or proof of certification prior to starting employment.

3. Must I complete a new application for each position for which I apply?

A new application is not required for each position for which you are applying.

If you apply on-line you don't have to fill out an new application. If your information is current you can just click on the job posting and submit your application.

Review and update all the sections on the online application before applying for a job.

4. Will I be interviewed for the position for which I applied?: Due to the number of candidates interested in employment with the County of Montgomery, the departments are unable to personally interview all candidates that apply. Candidates are interviewed (and hired) based on having the qualifications which most closely match the job requirements and in compliance with the equal employment statement above. It is important that you read the posted job description to see if your experience matches the requirements of the position.

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Jury Commission - Juror FAQs

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1. What are some questions that pertain to being a juror?: To view some of the frequently asked questions as it pertains to Jury Duty.

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Juvenile Probation

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1. My child is not going to school, what can I do?: If your child is being ungovernable, you will need to contact the Office of Children and Youth for assistance. If your child has committed a crime, please contact the police department. Office of Children and Youth

2. Can I file a criminal complaint against my child and have them locked up?: If your child has committed a crime, you need to contact the police department. The police department will file a criminal complaint.

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Law Library

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1. Where is the Law Library located?

The Law Library is located at:
One Montgomery Plaza on
the 10th Floor
425 Swede Street
Norristown, PA 19401

Get Directions

Ph: 610-278-3805

2. When is the Law Library open?: The Law Library is open 8:30 am to 4:15 pm, Monday through Fridays, except major Holidays.

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Magisterial District Courts

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1. What is the procedure for Appeals from District Court: Click here for information on Appeals from District Court

2. What are the Landlord/Tenant Actions: Click here for information on Landlord/Tenant Actions

3. How to file a Private Criminal Complaint: Click here for filing a Private Criminal Complaint

4. What information available on Traffic Citations: Click here for information on Traffic Citations

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Marriage Licenses

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1. What about prior marriages?: Marriage license applicants who have been previously married and divorced must have a form of photo ID and must furnish a certified copy of the Decree of Divorce dissolving the marriage. If your name has been changed back to your maiden name, we must see the copy of the decree stating that you have retaken your surname. Certified copies of divorce decrees may be obtained by contacting the Prothonotary Office of the county in which the decree was granted. A widow or widower must provide documentation to show proof of the date of death of their former spouse (ex. Obituary, Death Certificate, etc.) Foreign divorce decrees must be translated by an official translator on their official letterhead. A certified copy of the decree is needed if the bride resumed her maiden name. For more details, please contact the Marriage License Bureau at 610-278-3414.

2. Who must file the marriage return?: The officiate performing the marriage ceremony must file the Marriage Return with the Marriage License Bureau that issued the license, within 10 days of the date of the ceremony. A marriage record will not exist if the officiate who performs the marriage fails to file this document. Upon request, the Marriage License Bureau will inform the couples whether their marriage return has been filed and recorded. For more details, please contact the Marriage License Bureau at 610-278-3414.

3. How do I request a duplicate marriage license?: Certified copies may be obtained by contacting the Marriage License Bureau at 610-278-3414. There is a $14 fee for a certified copy. For more details, please visit the following link:
Obtaining a Marriage Record

4. We are getting married on an island or in another state. Where do we get our marriage license?: You must get your license in the state or country where the marriage will take place. Travel agents usually can provide the information.

5. Can I register my marriage in Pennsylvania if it takes place in another country or state?: No. Your marriage will never be registered in the Commonwealth or in this county. You should be certain to get a certified copy of your marriage license from the state or country where it took place. This will be necessary for social security purposes and perhaps your employer.

6. Is there a central registry of marriage in Pennsylvania?: No. In Pennsylvania records of marriage licenses are maintained in the county where you applied for the license. This is true even if you applied in Montgomery County but were married in another county of the Commonwealth.

7. I live in Montgomery County but my marriage is taking place in another county in Pennsylvania. Where can I get my marriage license?: The laws of Pennsylvania state that you can apply in any county of the Commonwealth and use the license in any other county of the Commonwealth.

8. Do I need a licensed minister or priest to perform my marriage ceremony?: No. Pennsylvania has a provision in the Marriage Act that recognizes a marriage performed without officiating clergy. This is referred to as a self-uniting license. Two witnesses are required.

9. How do I get a self-uniting license?: You must inform the clerk that you want a self-uniting license at the time that you apply.

10. Does Pennsylvania recognize common-law marriages?: This question should be referred to an attorney.

11. At what age is a person no longer a minor in Pennsylvania?: Age 18. Until then the person is considered a minor and needs parental permission to marry. If the person is between 14 and 16, court permission is also required to apply for a marriage license.

12. Why do you need my social security number (SSN) to apply for a marriage license?: The 1996 Federal Welfare Reform Act and the Commonwealth of PA Act 98-127 require the Social Security number of an individual who has one on any application for a marriage license.

13. What if I have a SSN but refuse to provide it?: Law does not permit us to take the application.

14. What happens if I do not have a social security number (SSN)?: Provision is made for this in the law. The application is taken and the license is issued.

15. Marriage applications are public record. I do not want my SSN given out to the public.: The social security number is available only to this office. It does not appear on the application, or any public documents of this office.

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Orphans' Court

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1. What services does the clerk of the Orphans’ Court provide?: The clerk of the Orphans’ Court provides a variety of services. Among these are accepting filings for adoptions, guardians of minors, and incapacitated persons, and the issuance of marriage licenses. Orphans' Court Information

2. How do I get appointed as the guardian of a minor child?: This matter requires the services of an attorney. We suggest that you contact the Montgomery County Bar Association at 610-279-9660.

3. How do I get appointed as the guardian of an incapacitated person?: This matter requires the services of an attorney. We suggest that you contact the Montgomery County Bar AssociationMontgomery County Bar Association at 610-279-9660.

4. What time is the office open?: The office is open from 8:30 AM to 4:15 PM

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Orphans' Court - Guardianship Information

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1. Who needs a Guardian?: An Incapacitated Person is an adult, age 18 or older, who cannot manage his or her own financial affairs, health decisions or both. The legal definition of an Incapacitated Person is: “An adult whose ability to receive and evaluate information effectively and to make and communicate decisions in any way is impaired to such a significant extent that he or she is partially or totally unable to manage his or her financial resources or to meet essential requirements for his or her physical health and safety.”

An Incapacitated Person may be a developmentally disabled adult or an adult who has lost the capacity to make and communicate decisions due to illness or injury. When a Petition is filed with the Court, the Court will hold a hearing to determine whether or not the Court should issue a decree declaring that a person is an Incapacitated Person and a Guardian or Guardians should be appointed. If there is no less restrictive alternative to guardianship that is appropriate, a Guardian may be appointed.

2. What is a Guardian and what does he or she do?

A Guardian is someone appointed by the Court to manage the health and/or financial affairs of the Incapacitated Person. A Guardian may be appointed on an emergency basis, for a specified period of time, or for an indefinite basis. A Guardian may be a friend or family member, a professional Guardian or an attorney.

A Final Decree may appoint one person as Guardian of the Person and another person as Guardian of the Estate of the Incapacitated Person, or may appoint one person to serve in both roles. The Court may also appoint co-Guardians of the Person or Estate. The Guardian of the Estate generally handles financial affairs while the Guardian of the Person handles health and life decisions.

The role of either Guardian is to represent the rights and best interests of the Incapacitated Person. The Guardian should honor the expressed wishes and preferences of the Incapacitated Person to the greatest extent possible. The Guardian must always act in the best interests of the Incapacitated Person.

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Parks

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1. What are the office hours at Green Lane Park?: Our office hours are Monday through Friday 7:00 am to 3:00 pm

2. When does boating season start at Green Lane Park?: March 24th, 2022

3. Does GLP have ice fishing?

Yes only if the lake freezes 5 inches or more. Please call the office.

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Poll Workers

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1. What is the role of the Constable?

Election Day Constables work under the guidance of the Judge of Election and are responsible for preserving the peace and order at the polling location and ensuring that no qualified elector is obstructed from voting. Constables are also Elected, but they are not elected on the precinct level and do not fall under the purview of Voter Services. The Elected Constable must appoint the Election Day Constable through the Court of Common Pleas ahead of Election Day.

2. Why is in-person training mandatory every election?

To conduct secure and fair elections we must ensure our Poll Workers are fully qualified to perform their duties on Election Day. Attending training is the only way to guarantee you are up-to-date on procedures and rules. During training, Poll Workers also get to ask questions and share their own experience with their peers.

3. I was elected but I do not like my elected role. What can I do?

Elected officials can only serve their elected role, unless they resign. You can still work the polls after resigning from an elected position, as long as there are openings.

4. How does the Judge of Election or Minority Inspector appoint a poll worker?

Judges of Election or Minority Inspectors looking to appoint a Clerk or Machine Operator should contact Voter Services by phone or email and provide the person’s First and Last Name, Registered Address, and Phone/Email. That allows our office to ensure all Poll Workers meet the eligibility requirements and receive the most up to date training information.

5. Can completed Absentee and Mail-in Ballots be accepted at the polls?

Absentee and Mail-in ballots can only be surrendered at the polls when the voter intends to vote in person. In no circumstance are Absentee and Mail-in ballots to be opened, scanned or accepted as a form of voting. Mail ballots can only be returned by mail, or in person to a secure drop box location or the Voter Services office.

6. What party affiliation does each poll worker need to be?

When filling a vacancy for an elected position the party affiliation of the appointed Poll Worker should match that of the elected one. Aside from that requirement, we strive to put together bipartisan teams. Regardless of party representation, on Election Day Poll Workers are not to engage in electioneering or political activity.

7. Is there training before the election?

We provide a mix of online and in-person training sessions. All poll workers must attend one in-person training session, and online sessions are optional.

8. How many poll workers are at each polling location?

The staff inside of a polling location typically consists of five people: the Judge of Election, a Majority Inspector, a Minority Inspector, a Machine Operator and a Clerk. The Judge of Election & both Inspectors are elected to those positions every four years and are responsible for appointing the Machine Operator & Clerk. This means that we may not have any openings in your area.

9. How can I vote if I am not working at my registered precinct?

You can request an Absentee or Mail-in ballot. Applications can be submitted online, or in person when Satellite Offices are available. For more information, please visit www.montcopa.org/VoteByMail. Please note: We cannot guarantee that you will be able to leave during the workday to vote.

10. Will I work in my own voting precinct?

Poll workers generally work in the precinct where they are registered, but in the event of understaffing, electors from outside the precinct are permitted to work at the polls on Election Day. Elected Poll Workers are residents in the precinct.

11. How will I know if I am working and where to report on Election Day?

You will be contacted by our office via email or phone once we have an opening. If you accept the assignment you will be sent a confirmation that will list available training sessions, your work location, and hours.

12. Do I get paid to be a poll worker?

All poll workers must sign the pay sheet on Election Day and are compensated for their work. The pay ranges from $225/day to $350/day, depending on the role served. The amount paid includes Election Day work and attendance of an in-person training session.

13. How long do I work on Election Day?

Poll workers report to the polling location around 6AM to prepare for opening at 7AM and remain on duty until all materials have been collected and all paperwork has been completed at the end of the day, approximately around 9:30PM. Some locations might accommodate half-day shifts, at the discretion of the Judge of Elections. Half day shifts are as follows: 6AM-2PM or 2PM-9:30PM. Poll Workers are encouraged to bring their lunch/dinner, snacks and beverages as those will not be provided.

14. I submitted an application but was not called to work. Should I submit a new one?: No, but if you move or any of your contact information changes please contact our office to update your record.

15. If I submit an application, do I have to work on Election Day?

No. Once your information is received, we will confirm your eligibility and add you to our Poll Worker database. You will be contacted by phone or email once we have an opening.

16. What are the eligibility requirements to be a Poll Worker in Montgomery County?

a. Registered to vote in Montgomery County

b. Cannot be employed by the Government (Federal, State, County, Municipal, Borough, Township)

c. Cannot be a candidate on the ballot

i. Exceptions made for people running for political committees, Judge of Election or Inspector of Election

d. Willing & able to serve on Election Day, approximately from 6 AM until 9:30 PM

e. Must attend training

17. Are students allowed to help inside the polls?: Yes, since 2002, High School Students of good standing who are at least 17 years of age are eligible to work inside a polling location. Students may only serve as Clerks or Machine Operators. Interested students must fill out the Student Application form and Permission Slip in advance of Election Day to be placed in a polling location. High School students who are 18 years of age must be registered to vote in Montgomery County in addition to submitting the Application and Permission Slip forms.

18. Can a committee person serve as an election official?: Yes, as long as the committee person does not engage in any political activity while the polls are open and acts in a nonpartisan manner in all dealings inside the polls.

19. Who is eligible to work inside the polls?: Elected poll workers are residents in the precinct but in the event of under staffing, electors from outside the precinct are permitted to work at the polls on Election Day.

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Prothonotary

Show All Answers

1. Where can I find filing fees?: You can find the list of filing fees here.

2. What are the duties of the Prothonotary?

The DUTIES OF THE PROTHONOTARY

The Prothonotary is the elected civil clerk of the Court of Common Pleas and is responsible for recording all civil procedures before the court. This official signs and seals all writs and processes numerous other documents of the Court of Common Pleas.

The Office of Prothonotary is responsible for the recording and filing of legal papers of a widely diversified character such as:
Change of Name
Custody
District Court Appeals
Divorce
Driver’s License Suspension Appeals
Landlord-Tenant
Federal Income Tax Liens
Judgments
Mechanics Liens
Medical Malpractice
Personal Injury
Protection From Abuse (PFA)

3. What are the hours of the Prothonotary Office?

Our office hours are from 8:30 am to 4:00 pm Monday to Friday. Click here to view the Prothy homepage

4. What method of payment is accepted by the Prothonotary?: Cash (as close to exact amount as possible), Certified Check, Money Order, or Attorney’s checks (attorneys checks are not accepted for escrow payments. Certified checks or money orders only). Credit Card payments are only accepted when using our Electronic Filing System.

5. Are docket entries available on-line?: Yes, they are. You can view the docket entries for free on our Civil Viewer. If you want to view the actual filings, there is a “Pay per Page” charge. You are allowed to view the pleadings only once for the fee. When you view it, you should print it or save it because you will only see it one time for the price you are charged. That fee is $.50 for the first page and $.10 for each additional page. We accept Master Card, Visa, or American Express as payment. Attorneys get one free look if they are registered for E-Filing and they are Attorney of record on the case.

6. Can I conduct a search for civil suits or liens on the website?: Yes, you can conduct a search on individuals or businesses. Please click on Civil Viewer on our website.

7. Can I file a pleading by faxing it to the office?: No, you cannot, nor does the Prothonotary Office fax any documents out of the office.

8. I need to file for Custody. How do I start the process?: You start the process for Custody or Visitation in Court Administration on the Second Floor. When you are finished, you come down to the Prothonotary’s Office on the First Floor to file your paperwork.

9. I need to file a Protection from Abuse? How do I do that?

Come into the Court House in Norristown between the hours of 8:30 a.m. and 12 p.m. Monday – Friday. Take the elevator to the Second Floor to Court Administration. At the half-door, you’ll see a sign that says “Protection from Abuse."

For after hours, call 800-773-2424. You will be directed to a district judge.

10. How can I obtain a copy of my Divorce Decree?: You may come to the Prothonotary’s Office Monday through Friday or you may send a request in the mail along with your case number, a self-addressed stamped envelope, and $5.25. If you do not know your case number, you will need to send an additional $9.00 to cover the cost of a search. Never send cash. You can use cash if you come to the Court House in person, but through the mail please use Certified Check or Money Order.

11. Can I get a copy of my Marriage License at the Prothonotary’s?: No, Marriage Licenses are across the street from the Court House at One Montgomery Plaza on the Fourth Floor (Register of Wills).

12. Why is a lien or judgment that is paid still appearing on my credit report?: The Prothonotary and the Credit Bureaus are separate record keepers. Once a judgment or lien has been marked as satisfied with the Prothonotary, you may want to contact the Credit Bureaus telling them that your lien or judgment has been satisfied.

13. When I file something through the mail, how do I get the paperwork back?: You must provide the Prothonotary’s Office with a self-addressed stamped envelope.

14. Can I have copies of my paperwork made in the Prothonotary’s Office?: Yes, but there is a fee. Copies are $.25 per page. Docket printouts are $1.75 per page.

15. I purchased documents from your site less than 24 hours ago. Why can’t I view them?

• After checking out, you’ll be taken back to the shopping cart and you’ll see “Recently Paid Views.”

• There you’ll see an expiration date (documents have to be viewed or downloaded within 24 hours of purchase).

• Click on the “View” link to view the document on the Viewer.

• You can print or save (select either the print icon or an icon to view as a PDF and then download it).

Did you check your email?

You should receive an email with links, the receipt number, and the expiration day and time. If you didn’t receive an email, see this document for help.

16. Document Viewing: Troubleshooting

The following issues can prevent you from viewing purchased documents:

• Your 24-hour viewing window has expired.

• You’re not signed in to the account used to purchase documents.

- Sign in to your account. You should see the links in your Shopping Cart.

• You purchased the documents as a guest, but now you’re signed in to an account and trying to view the documents.

- If you bought the documents as a guest, they won’t be in your account’s Shopping Cart.

- Instead, go to your email from us and follow the links to view the documents.

• You’re using Internet Explorer

- Please use Chrome or another browser.

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Prothonotary - Naturalization

Show All Answers

1. Where can I find naturalization records?: While the Prothonotary’s Office does not hold naturalization records, County Archives may have the documents you are looking for. Otherwise, please contact U.S. Citizenship and Immigration Services (USCIS) Customer Service at 1-800-375-5283 for further assistance regarding naturalization documentation.

2. My name was changed during a naturalization ceremony in Montgomery County. Where can I find my name change order?: Name changes that occurred during naturalization ceremonies in Montgomery County between 1992 and 2018 can be found on our Viewer. Orders signed between 1992 and 1999 are on docket #2022-00007 and filed in chronological order. Orders signed between 2000 and 2018 are docketed on their year’s 00007 docket (in other words, a 2015 order is on docket #2015-00007 and an order signed in 2004 is on the #2004-00007 docket).

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Public Defender

Show All Answers

1. What is a Public Defender?: Public Defenders are licensed attorneys dedicated to protecting the legal rights of people who cannot afford to hire private counsel. The landmark 1963 Supreme Court decision in Gideon v. Wainright held that individuals facing jail time have a constitutional right to counsel regardless of ability to pay, thus establishing the government’s obligation to fund Public Defenders.

2. Do Public Defenders work for the District Attorney?: No. They are completely separate entities with distinctly different roles. Public Defenders represent people who are accused of committing crime and protect individual clients’ rights and interests in court. District Attorneys enforce criminal laws and represent the state’s interests in criminal cases.

3. How do I apply for the Public Defender?: Go to the Public Defender Office and complete a short application. A paralegal will determine if you qualify and answer any questions you may have about the process. Bring any relevant papers regarding your case. You will need to provide proof of income or lack thereof for us to determine your eligibility for our services.

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Recorder of Deeds

Show All Answers

1. What are the hours of the office?: The office is open to the public Monday through Friday from 8:30 AM to 4:15 PM. Our recording hours are 8:30 AM to 4:00 PM. We recommend notaries that are recording their commission arrive no later than 3:30 PM to allow time to go to the Prothonotary's Office in the Courthouse to register their signature.

2. Where is the office located?

The office is located at 425 Swede Street, Third Floor, Suite 303 in Norristown directly across the street from the Montgomery County Courthouse.

Click here for a Google Map.

3. How far back do your records go?: Our records go back to September 10, 1784.

4. What are your fees for recording documents?: View our fee schedule on our website: montcopa.org/rod.
See Our Fee Schedule Here

5. How do I obtain my original deed?: You should have received your original deed at settlement. We do not keep original documents in our office. You can obtain a copy of your deed through our online Public Access System, at our office in Norristown or by mail. See our website for details: https://www.montcopa.org/1682/How-Do-I-Obtain-Copies

6. Can I obtain information over the telephone?: General information may be obtained by telephone. Staff are not permitted to conduct searches. For information regarding previously recorded documents you may come into the office, logon to our online deed databases on our website www.montcopa.org/rod or hire a title searcher or real estate attorney to conduct a search.

7. How do I obtain plain or certified copies of documents?: Visit our website for more information: https://www.montcopa.org/1682/How-Do-I-Get-Copies.

8. Can anyone look at my deed and mortgage?: All documents recorded in our office, with the exception of military discharge papers, are public information. This means that anyone can come in to our office and view your deed, mortgage, satisfaction or other recorded documents. Copies of recorded documents (again with the exception of military discharge papers) can also be purchased by anyone in our office or through online databases.

9. How do I change/add/remove a name on my deed?

To change/add/remove a name on a deed, a new deed will need to be drawn up and recorded reflecting the change. Many people think they can come into the office and change the present recorded deed, but that is not the case. We recommend you consult a real estate attorney or title company to have a new deed prepared and recorded.

See our website for more information: https://www.montcopa.org/2906/How-Do-I-ChangeAddRemove-A-Name-On-A-Dee

10. Is it necessary to remove a deceased spouse's name from my deed?: No, if husband and wife held the property jointly as tenants by entireties. If/when the survivor sells or mortgages the property, he/she simply explains in the new deed or mortgage that the other spouse is deceased. A special instance due to a particular legal situation could occur where the name should be removed, therefore, we recommend consulting an attorney, title company or realtor for specific advice.

11. How do I replace a lost deed?

The easiest way to obtain a copy of your deed is through our online database. Certified copies of recorded documents are available from our “Public Access System.” Our records date back to 1784, and you are welcome to search our Public Access System for current and historical documents, including: deeds, mortgages, and satisfactions. You can access this system from your home or office computer. While our Public Access System works on a tablet or mobile phone, it is most functional on a computer.

You are also welcome to come into our office and use our public search computers.

You can request that a copy or certified copy be mailed to you.

See our website for more information about obtaining copies of documents: https://www.montcopa.org/1682/How-Do-I-Get-Copies.

12. If I find a mistake in my deed how do I correct it?: Usually, the same way you change a name, by recording a new deed. This is known as a Deed of Correction. We recommend you consult a title company or real estate attorney.

13. Does your office record cemetery plots?: No. A deed to a cemetery lot only gives you permission to use the ground. The cemetery still retains title to the ground. Such “Deeds” or “Titles” are maintained in the office of the cemetery company.

14. Does your office record mobile home park lots?: No. A ground lease for a mobile home would give you ownership of the mobile home, not ownership of the land. Titles to mobile homes are issued and recorded with the Pennsylvania Department of Motor Vehicles. “Deeds” or “Titles” to the land are maintained in the office of the mobile home development/company. A mobile home situated on a private lot would be handled as any other deed.

15. How do I check for liens against my property?

The only liens recorded at our office are mortgages on property.

Most liens (Federal/State Tax Liens) are filed in the County Prothonotary’s office: www.montcopa.org/prothonotary.

Search the County Tax Claim Bureau to find any delinquent taxes on property: https://webapp02.montcopa.org/taxclaim/

For information about county property assessment, contact the County Board of Assessment Appeals: https://www.montcopa.org/464/Board-of-Assessment-Appeals

16. How can I determine the owner of a property?: Our records are indexed by name, not location. Our records will list all the ground owned by an individual or company/organization. You can search our current and historical deed databases on our website: montcopa.org/rod. To find out who owns a certain lot address, you can search the Board of Assessment Appeals property records online or locate the lot address on the tax map in their office. The Board of Assessment will then be able to tell you who the owner is as well as the book and page number for reference.

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Recovery Office - Draft Recovery Plan

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1. How many requests were received?: The Recovery Office received 426 project submissions, totaling $1.3 billion in funding requests. As well, the Recovery Office received 157 idea submissions.

2. How was it decided what projects should get funded?

Review of the project submissions followed a three-part process. First, Recovery Office staff reviewed project and idea submissions for completeness and eligibility. Second, all eligible and complete projects were forwarded to the Pandemic Recovery Fund External Review Committee for scoring using the funding plan’s scoring rubric. The scoring rubric, which was publicly available throughout the application process, was designed to prioritize projects that both capitalized on the one-time nature of this funding, as well as advanced one of the priority issue areas as identified by the community. The scoring allowed projects to be ranked by their score, from 0 to 100.

Following the project scoring, Recovery Office staff reviewed all projects, using both the project score as well as other considerations that the scoring rubric could not take into consideration. These considerations included the served population, geographic location, transformative impact, unique approach or need, and availability of other funding.

Throughout this review process, the Recovery Office also reviewed proposed budgets and adjusted budget recommendations. For projects providing operational support or services, the Recovery Office set a standard of providing two years’ of operating support in addition to any one-time start-up costs. For capital expenditures, the Recovery Office provided acquisition costs and limited rehab or operational support. In reducing budgets in this manner, the Recovery Office was able to recommend a more diverse slate of projects, serving a higher number of communities.

Please note that projects are not considered officially approved until August 18, 2022, when the County Commissioners will formally adopt the final Recovery Plan. From now until then, all applicants that have been conditionally approved for funding through the Draft Recovery Plan were directed in their approval notice to schedule an appointment with the Recovery Office staff to determine the next steps for their project. The next steps may include additional documentation collection, adjusting the project budget, timeline, or scope based on the funding award, determining a payment schedule, reviewing compliance and reporting requirements, and reviewing other questions the applicant may have. During this meeting, applicants will be able to ask more detailed questions about their project and funding award.

If an applicant needs help scheduling an appointment, please email RecoveryOffice@montgomerycountypa.gov.

4. I didn’t receive funding, will there be another round of applications? Or other funding I might receive?

At this time, all funding from this particular source (American Rescue Plan Act- State and Local Fiscal Recovery Funds) has been allocated. The Recovery Office and County Management are working to connect unfunded projects with other available resources, including other county department grant processes or the capital improvement plan, other federal and state grant programs, and philanthropy. Over the coming months, the Recovery Office will reach out to applicants directly regarding their projects if other funding sources are identified.

As well, the Draft Recovery Plan includes grant programs that applicants could be eligible for, such as the Child Care center grant program, the Small and Minority-Owned Business grant program, or the Volunteer Fire Services grant program. Applicants who may be eligible for these programs have been notified in their funding decision letter, and will be contacted directly for instructions on how to receive funds for these programs.

Finally, the Recovery Office is recommending allocations for programs that will be distributed to individuals or organizations in the county. These include a school-based healthcare initiative, first time homebuyer’s program, and homeowner repair program. These programs may offer grant funds or financial payments for individuals or organizations in the community one they are implemented.

5. What will happen to any unused money if projects are not completed or do not cost as much?: The Recovery Office will be monitoring projects for their progress and expenditures. As projects progress, if costs are lower than anticipated or a project is not able to be implemented, the Recovery Office may decide to recapture funds or change the funding allocation. If those changes are to be made, the Recovery Office will communicate with the public about the changes and plan for any re-allocation of funds.

6. How will I know all these projects really happened and the impact it had on community?: The Recovery Office will begin sharing data and project outcomes with the community as projects begin. This information will be made available on the Recovery Office’s website and shared through the County’s social media and other channels.

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Recovery Office - General

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1. What does RO mean?: RO means the Montgomery County Recovery Office.

2. What is the mission of the RO?

The RO connects our community to information, resources, and opportunities, as well as equitably distributes funding throughout Montgomery County. Our goal is to support the health, social, and economic well-being of all residents, address racial and other disparities, and serve those hardest hit by the COVID-19 Pandemic. The RO creates and follows an inclusive, objective, collaborative, and transparent process to identify and select initiatives to fund and manage expenditures and initiatives responsibly.

Click Here

3. Who makes up the RO?: The RO is made up of a Recovery Officer, a Strategy Director, a Process Manager, and Analysts.

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Recovery Office – American Rescue Plan Act (ARPA)

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1. What is COVID-19? What is the COVID-19 public health emergency?: COVID-19 means the Coronavirus Disease 2019. COVID-19 public health emergency means the period beginning on January 27, 2020, and lasting until the termination of the national emergency concerning the COVID-19 outbreak declared pursuant to the National Emergencies Act (50 U.S.C. 1601 et seq.).

2. What is ARPA?: ARPA is the American Rescue Plan Act of 2021 (H.R. 1319). On March 11, 2021, Congress enacted ARPA which provides $1.9 trillion dollars in relief funds to address the COVID-19 pandemic.

3. Where is the text of ARPA located?: Text - H.R.1319 - 117th Congress (2021-2022): American Rescue Plan Act of 2021 | Congress.gov | Library of Congress

4. Where can I find more information about ARPA, SLFRF, or the Final Rule?: Coronavirus State and Local Fiscal Recovery Funds | U.S. Department of the Treasury

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Recovery Office – Capital Expenditures

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1. What are capital expenditures?: Capital Expenditures: expenditures to acquire capital assets or expenditures to make additions, improvements, modifications, replacements, rearrangements, reinstallations, renovations, or alterations to capital assets that materially increase their value or useful life

2. What are capital assets?: Capital Assets: tangible or intangible assets used in operations having a useful life of more than one year which are capitalized in accordance with [Generally Accepted Accounting Principles] i.e lands, facilities, equipment, and intellectual property

3. Is a capital expenditure an eligible use?: A capital expenditure may be an eligible use.

4. What should be considered when submitting a Capital Expenditure project?

Identify Impact/Harm

Identified Who Was Impacted/Harmed

Identify Location/Cost

Design a Response that Addresses or Responds to the Identified Impact or Harm

Technically Sound

Reasonably Designed to Benefit the Individual or Class that Experienced the Impact or Harm

Related and Reasonably Proportional to the Extent and Type of Impact or Harm

Written Justification, $1M or Greater

Describe Harm/Need Addressed

Explain Why Expenditure is Appropriate to Address Harm/Need

Compare to Alternative Capital Expenditures

Also,

High-Quality, Averts Delays, Promotes Efficiency, Technically Sound, Superior to Alternatives

Comply with Strong Labor Standards & Laws and Regulations

5. What are some examples of capital expenditures?

Physical Plant Improvements to Public Hospitals and Health Clinics
Ventilation Improvements in Congregate or Health Care Settings
Physical Plant Changes to Enable Social Distancing
Technology Infrastructure
Capital Expenditures to Address Vacant Property
Recreation Facilities to Promote Improved Health Outcomes and Public Safety

Generally Ineligible

Physical Plant Changes to Enable Social Distancing
Construction of New Congregate Facility Costing More Than $1M
Convention Centers and Stadiums

6. What should be considered for the written justification for a capital expenditure of $1M or greater?

Describe Harm/Need Addressed

Provide a description of the specific harm or need to be addressed, and why the harm was exacerbated or caused by the public health emergency. May provide quantitative information on the extent and type of the harm, such as the number of individuals or entities affected.

Explain Why Expenditure is Appropriate to Address Harm/Need

Provide an independent assessment demonstrating why a capital expenditure is appropriate to address the specified harm or need. This should include an explanation of why existing capital equipment, property, or facilities would be inadequate to addressing the harm or need and why policy changes or additional funding to pertinent programs or services would be insufficient without the corresponding capital expenditures. May show that other interventions would be inefficient, costly, or otherwise not reasonably designed to remedy the harm without additional capital expenditure.

Compare to Alternative Capital Expenditures

Provide an objective comparison of the proposed capital expenditure against at least two alternative capital expenditures and demonstrate why proposed capital expenditure is superior to alternative capital expenditures that could be made. Specifically, should assess the proposed capital expenditure against at least two alternative types or sizes of capital expenditures that are potentially effective and reasonably feasible. Where relevant, should compare the proposal against the alternative of improving existing capital assets already owned or leasing other capital assets. Should use quantitative data when available, although encouraged to supplement with qualitative information and narrative description. If analyses has minimal or no quantitative data should provide an explanation for doing so.

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Recovery Office – Coronavirus State and Local Fiscal Recovery Funds (SLFRF)

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1. What is SLFRF?: SLFRF is the Coronavirus State and Local Fiscal Recovery Funds. ARPA includes a set of funds known as SLFRF, which deliver $350 billion dollars in relief to the States and the District of Columbia, counties, metropolitan cities, Tribal governments, territories, and nonentitlement units of local government (NEUs). Pennsylvania’s allocation is $7,291,328,098.40. Montgomery County’s allocation is $161,395,498. The County is referring to their allocation as the Pandemic Recovery Funds.

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Recovery Office – Invest in Necessary Water, Sewer, and Broadband Infrastructure

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1. What should be considered when submitting a Water or Sewer Infrastructure Project?

Necessary

Identify Need

Identify How Many Impacted

Cost-Effective, Technically Sound, Strong Labor Standards and Complies with Laws and Regulations

-If Project Relates to Drinking Water, It Must be Sustainable Over Estimated Useful Life

Examples

Clean Water State Revolving Fund Projects
Drinking Water State Revolving Fund Projects
Stormwater
Lead Remediation and Household Water Quality Testing
Drinking Water to Support Increased Population
Dams and Reservoirs
Private Wells
Culvert Repair

2. What are some examples of Water and Sewer Projects?

Culvert Repair
Lead Testing
Replacement of Stormwater Infrastructure
Infrastructure to Improve Access to Safe Drinking Water
Replacement of Internal Plumbing and Faucets and Fixtures in Schools and Childcare Facilities

3. What are some examples of eligible projects under the Clean Water State Revolving Fund?

Construction of Publicly Owned Treatment Works
Water Conservation/Efficiency/Reuse Measures
Security of Publicly Owned Treatment Works

4. What are some examples of eligible projects under the Drinking Water State Revolving Fund?

Facilities to Improve Drinking Water
Green Roofs
New Community Water Systems
Storage of Drinking Water

5. What should be considered when submitting a Broadband Infrastructure Project?

Who Is Impacted

How Many are Impacted

Identify Eligible Area

Lack of Access, Lack of Affordable Broadband, Lack of Reliable Service

Technically Sound

Minimum 100 Mbps Download Speed and 20 Mbps Upload Speed and Scalable to 100 Mbps Upload Speed

Provider Must Participate in Federal Communications Commission’s Affordability Connectivity Program (ACP) or Broad-Based Affordability Program to Low-Income Consumers

Ability to Report on Speed, Pricing, and Data Allowance

Comply with Strong Labor Standards

Also,

New and Upgraded Cybersecurity Infrastructure may Also be Eligible Regardless of Technical Requirements

6. What is Mbps?: Mbps is megabit per second.

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Recovery Office – Pandemic Recovery Funds

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1. What are the Pandemic Recovery Funds?: Montgomery County’s SLFRF allocation is $161,395,498. The County is referring to these funds as the Pandemic Recovery Funds. Prior to use, the Funds may be deposited into interest-bearing accounts, with earned interest allowed for general County use.

2. What is the timeline for the Pandemic Recovery Funds?

March 3, 2021-December 31, 2024

The County must only use the Pandemic Recovery Funds to cover costs/obligations incurred between March 3, 2021, and December 31, 2024.

December 31, 2024

The County must allocate all of the Pandemic Recovery Funds by December 31, 2024. Thus, on December 31, 2024, the County will have allocated all of its $161,395,498.

December 31, 2026

All of the Pandemic Recovery Funds must be spent, and the period of performance must end, by December 31, 2026.

3. What if the project is unable to be completed by December 31, 2026?: All of the Pandemic Recovery Funds must be spent, and the period of performance must end, by December 31, 2026. Thus, if a project is unable to be completed by December 31, 2026, the project may be considered ineligible.

4. What are the eligible use categories for the Pandemic Recovery Funds?

Respond to the Public Health Emergency or Its Negative Economic Impacts

Respond to the Public Health Impacts of the Public Health Emergency

Respond to the Negative Economic Impacts of the Public Health Emergency

Provide Premium Pay to Eligible Workers

Replace Lost Public Sector Revenue

Make Necessary Investments in Water, Sewer, and Broadband Infrastructure

5. What are other eligible uses of the Pandemic Recovery Funds?

Public Sector Capacity and Workforce

Public Safety, Public Health, and Human Services Staff

Government Employment and Rehiring Public Sector Staff

Effective Service Delivery

Capital Expenditures

Loans

Transfers

Administrative Expenses

6. Are administrative expenses an eligible use of the Pandemic Recovery Funds?: The Pandemic Recovery Funds may be used for direct and indirect administrative costs involved in administering this program. For project submissions, please do not include indirect costs in the budget. The County will provide more information on indirect costs at a later date.

7. What are direct costs and indirect administrative costs?: Direct costs are those that are identified specifically as costs of implementing the Pandemic Recovery Funds program objectives, such as contract support, materials, and supplies for a project. Indirect costs are general overhead costs of an organization where a portion of such costs are allocable to the Pandemic Recovery Fund award such as the cost of facilities or administrative functions like a director’s office. For project submissions, please do not include indirect costs. Same will be addressed by the County at a later date.

8. Are grants an eligible use of the Pandemic Recovery Funds?

Grants may be an eligible use of the Pandemic Recovery Funds.

Grants to Nonprofits to Implement COVID-19 Prevention and Mitigation Tactics
Grants to Support Affordable Housing Development
Grants to Businesses to Hire Underserved Workers
Grants for Start-Ups for Disproportionately Impacted Small Businesses
Grant Program for an Impacted Industry

9. Are loans an eligible use of the Pandemic Recovery Funds?

Loans may be an eligible use of the Pandemic Recovery Funds, provided they are for an eligible use category. Additionally, there are special rules about how recipients should track program income depending on the length of the loan.

Loans to Nonprofits to Mitigate Financial Hardship
Loans to Small Businesses to Implement COVID-19 Prevention or Mitigation Tactics

Additional Information

-When Pandemic Recovery Funds are used as the principal for loans, there is an expectation that a significant share of the loaned funds will be repaid. Thus, recipients may not simply consider the full amount of loaned funds to be permanently expended and must appropriately account for the return of loaned funds.

-For loans that mature or are forgiven on or before December 31, 2026, the recipient must account for the use of funds on a cash flow basis, consistent with Treasury’s guidance regarding loans made by recipients using payments from the Coronavirus Relief Fund. Recipients may use Pandemic Recovery Funds to fund the principal of the loan and in that case must track repayment of principal and interest (i.e., “program income,” as defined under 2 CFR 200). When the loan is made, recipients must report the principal of the loan as an expense.

-Repayment of principal may be re-used only for eligible uses and is subject to restrictions on the timing of the use of funds. Interest payments received prior to the end of the period of performance will be considered an addition to the total award and may be used for any purpose that is an eligible use of funds under the statute and final rule. Recipients are not subject to restrictions under 2 CFR 200.307(e)(1) with respect to such payments.

-For loans with maturities longer than December 31, 2026, the recipient must estimate the cost to the recipient of extending the loan over the life of the loan. In other words, at origination, the recipient must measure the projected cost of the loan and may use Pandemic Recovery Funds for the projected cost of the loan. Recipients have two options for estimating this amount: they may estimate the subsidy cost (i.e., net present value of estimated cash flows) or the discounted cash flow under current expected credit losses (i.e., CECL method).

10. What does the Final Rule say about non-federal match or cost-share requirements?

Generally, the Pandemic Recovery Funds may not be used to meet non-federal matching or cost-share requirements.

Exceptions

-Revenue Loss Category

-Bureau of Reclamation Projects

-Infrastructure Investment and Jobs Act, Broadband Projects

11. Can Pandemic Recovery Funds be pooled with other resources?: Generally, Pandemic Recovery Funds may be pooled with other resources for eligible uses.

12. Can Pandemic Recovery Funds be blended or braided with other funds?: Generally, Pandemic Recovery Funds may be blended or braided with other funding streams so long as all activities are eligible under all funding streams. However, Pandemic Recovery Funds may not be used to fund an activity that is not, in its entirety, an eligible use.

13. What are ineligible uses of the Pandemic Recovery Funds?

Conflict with or Contravene Purpose of ARPA
Undermine Efforts to Stop Spread of COVID-19
Violating Existing Laws or Regulations
Deposit the Funds into Pension Funds
Use the Funds for Debt Service
Use the Funds to Replenish Financial Reserves
Use the Funds to Satisfy Obligations Arising from Judicial Settlements or Judgments
Self-Deal or Violate Ethics Rules

14. What is a pension fund?: A pension fund is a defined benefit plan and does not include a defined contribution plan.

15. Is the funding one-time or reoccurring?: The funding is one-time only. The funding may be provided in a variety of ways (i.e lump sum, paid to contractors directly, reimbursement, etc.) and will be determined on a case-by-case basis. Most likely, the earliest that the funds will be provided will be in July of 2022.

16. How will the Pandemic Recovery Funds be paid out?: The funding may be provided in a variety of ways (i.e lump sum, paid to contractors directly, reimbursement, etc.) and will be determined on a case-by-case basis. Most likely, the earliest that the funds will be provided will be in July of 2022.

17. Can the County transfer Pandemic Recovery Funds?: Yes. Namely, the County may transfer Pandemic Recovery Funds to subrecipients to carry out eligible uses.

18. Who is a subrecipient?: A subrecipient carries out eligible uses on behalf of the County. A subrecipient is subject to subrecipient monitoring and reporting requirements.

19. Who is a beneficiary?: A beneficiary benefits directly from the Pandemic Recovery Funds. For example, individuals or end users receiving services of a project are beneficiaries.

20. Who is presumed "impacted"?

The term "presumed impacted" means that certain entities have already been deemed to have been impacted by the Pandemic. Thus, no further analysis has to be performed. Other entities, those not deemed impacted, will need to justify why they have been impacted by the Pandemic in order to potentially receive the Pandemic Recovery Funds.

Presumed Impacted

General Public (COVID-19 Mitigation and Prevention AND Behavioral Health Subcategories of Respond to Public Health)

Households with Low- or Moderate-Income

Households that have Experienced Unemployment or Food/Housing Insecurity

Households that Qualify for the Children’s Health Insurance Program (CHIP), Childcare Subsidies through the Child Care and Development Fund (CCDF) Program, or Medicaid Programs

Households that Qualify for Affordable Housing Programs from the National Housing Trust Fund (NHTF) or the Home Investment Partnerships Program (HOME)

Any Student that Lost Access to In-Person Instruction for a Significant Period of Time, for Services to Address Lost Instructional Time in K-12 Schools

Small Businesses or Nonprofits that Experienced- Decreased Revenue or Gross Receipts, Financial Insecurity, Increased Costs, Capacity to Weather Financial Hardship, Challenges Covering Payroll, Rent or Mortgage, and Other Operating Costs

Travel, Tourism, and Hospitality Industries

Other Industries that Experienced at Least Eight Percent Employment Loss from Pre-Pandemic Levels OR Had Comparable or Worse Economic Impacts as did the Travel, Tourism, and Hospitality Industries

21. Who is presumed "disproportionately impacted"?

The term "presumed disproportionately impacted" means that certain entities have already been deemed to have been disproportionately impacted by the Pandemic. Disproportionately refers to meaningfully more severe. Thus, no further analysis has to be performed. Other entities, those not deemed impacted or disproportionately impacted, will need to justify why they have been impacted or disproportionately impacted by the Pandemic in order to potentially receive the Pandemic Recovery Funds.

*If Disproportionately Impacted, ALSO Impacted

Presumed Disproportionately Impacted

Households with Low-Income

Households Residing in Qualified Census Tracts (QCTs)

Households that Qualify for Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Free and Reduced-Price Lunch (NSLP) and/or School Breakfast (SBP) Programs, Medicare Part D Low-Income Subsidies, Supplemental Security Income (SSI), Head Start and/or Early Head Start, Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), Section 8 Vouchers, Low-Income Home Energy Assistance Program (LIHEAP), or Pell Grants

Title I Eligible Schools, if Used to Address Educational Disparities

Households Receiving Services Provided by Tribal Governments

Households Residing in the U.S. Territories or Receiving Services from these Governments

Small Businesses or Nonprofits that are Operating in QCTs, Operated by Tribal Governments or are on Tribal Lands, or are Operating in the U.S. Territories

22. What is a Title I Eligible School?: Title I Eligible Schools are schools eligible to receive services under section 1113 of Title I, Part A of the Elementary and Secondary Education Act of 1965, as amended (20 U.S.C. 6313), including schools served under section 1113(b)(1)(C) of that Act.

23. How is low-income defined?

Tool to Assess SLFRF-LMI-tool.xlsx (live.com)

At or Below 185 Percent of Federal Poverty Guidelines for the Size of its Household Based on the Most Recently Published Poverty Guidelines by the Department of Health and Human Services

2021 Poverty Guidelines | ASPE (hhs.gov)

At or Below 40 Percent of the Area Median Income for its County and Size of Household Based on the Most Recently Published Data by the Department of Housing and Urban Development

https://www.huduser.gov/portal/datasets/il/il2021/select_Geography.odn

24. How is moderate-income defined?

Tool to Assess SLFRF-LMI-tool.xlsx (live.com)

At or Below 300 Percent of Federal Poverty Guidelines for the Size of its Household Based on the Most Recently Published Poverty Guidelines by the Department of Health and Human Services

2021 Poverty Guidelines | ASPE (hhs.gov)

At or Below 65 Percent of the Area Median Income for its County and Size of Household Based on the Most Recently Published Data by the Department of Housing and Urban Development

https://www.huduser.gov/portal/datasets/il/il2021/select_Geography.odn

25. What are Qualified Census Tracts (QCTs)?

The term “Qualified Census Tract (QCT)” means any census tract which is designated by the Secretary of Housing and Urban Development and, for the most recent year for which census data are available on household income in such tract, either in which 50 percent or more of the households have an income which is less than 60 percent of the area median gross income for such year or which has a poverty rate of at least 25 percent.

County Table | HUD USER

2021 and 2022 Small DDAs and QCTs | HUD USER

26. What are the County's priorities?

Be Collaborative, Effective, Equitable, Inclusive, Impactful, Measurable, Objective, Responsible, Transformative, and Transparent

Consider Community Priorities

-Affordable Housing

-Mental Health/Behavioral Healthcare Services

-Childcare

-Public Health Emergency

-Digital Access

Consider Projects that Specifically Target and are Informed by Historically Unserved and Underserved Communities

Consider Projects that Directly Respond to the Impacts of the Pandemic

Consider Projects that Have a Potential Long-Term, Transformative Impact

27. What is meant by "transformative"?: Generally, transformative means to address root causes or systemic barriers to achieving economic opportunity or overall well-being, with impact occurring at a neighborhood, community or broader level.

28. What is meant by "underserved"?: Underserved means populations sharing a particular characteristic, as well as geographic communities, that have been systemically denied a full opportunity to participate in aspects of economic, social, and civil life. This includes populations or communities that have experienced long-standing disparities that were amplified by the Pandemic, or who face continued barriers to a full and equitable recovery. It also includes historically marginalized communities that have been adversely affected by persistent poverty and inequality.

29. Are there compliance and reporting requirements?: Yes, Recipient Compliance and Reporting Responsibilities | U.S. Department of the Treasury

30. What if the Pandemic Recovery Funds are used in violation of the Final Rule?: Any of the Pandemic Recovery Funds used in violation of the Final Rule are subject to remediation and recoupment.

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Recovery Office – Provide Premium Pay to Essential Workers

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1. What should be considered when submitting a Premium Pay Project?

A premium pay project may be eligible provided that the premium pay goes to eligible workers, the eligible workers are performing essential work, the pay is responsive, and the premium pay is no more than $13/hr in addition, does not exceed $25,000 during the period of performance which ends December 31, 2026, and does not merely reimburse previous premium pay already awarded. Please see below for additional information.

Eligible Workers

Public Employees OR

Critical Non-Public Sector Employees

Forced to Shoulder Substantial Risk as a Result of Pandemic

If by Virtue of Employment, Were Forced to Take on Additional Burdens and Make Great Personal Sacrifices as a Result of Pandemic

Examples- Health Care, Hospital, Home Care, Sanitation, Grocery/Restaurant, Pharmacy, Behavioral Health, Social Services, Mortuary, Laundry, Elections, Dental Care, Transportation, Hotel and Commercial Lodging, Nursing Homes, Farm Workers, Food Production, Janitors, Truck Drivers, Transit, Warehouse, Public Health and Safety, Childcare, Educators, School Staff, Human Services

Does Not Include Volunteers

Essential Work

Not Performed While Teleworking from a Residence AND

Involves Heightened Risks due to the Character of the Work During Pandemic

Regular, In-Person Interactions with Patients, the Public, or Coworkers of the Individual that is Performing the Work OR

Regular Physical Handling of Items that were Handled by, or are to be Handled by, Patients, the Public, or Coworkers of the Individual that is Performing the Work

Treasury does not define the term “regular” to maintain flexibility

Premium Pay is Responsive

Employee's Pay, including Premium Pay, is At or Below $96,525.00 OR

Employee is Not Exempt from FLSA Overtime Provisions OR

Written Justification

A brief, written narrative justification of how the premium pay or grant is responsive to workers performing essential work during the public health emergency. This could include a description of the essential workers’ duties, health or financial risks faced due to COVID-19, and why the recipient determined that the premium pay was responsive despite the workers’ higher income.

Premium Pay

Up to $13/Hour in Addition AND

Not Exceed $25,000 per Employee During Period of Performance (until December 31, 2026) AND

Does Not Reimburse Previous Premium Pay but May be Retroactive (New Cash Outlay Required)

2. Can premium pay be awarded to volunteers?: No. Premium pay may be awarded to salaried, non-salaried, and part-time workers.

3. Can premium pay be awarded in addition to overtime pay already earned?: Premium pay may be awarded to an eligible worker in addition to the overtime pay already earned by the eligible worker but in no instance may the portion of the compensation funded with the Pandemic Recovery Funds exceed $13 per hour, even if strict time-and-a-half calculation requires more.

4. How is premium pay awarded?: Premium pay may be awarded monthly, quarterly, as a lump sum, etc., to eligible workers, provided that the total premium pay awarded to any eligible worker does not exceed $13 per hour or $25,000 over the period of performance (ends December 31, 2026).

5. What is FLSA?

FLSA is the Fair Labor Standards Act.

Wages and the Fair Labor Standards Act | U.S. Department of Labor (dol.gov)

6. What if FLSA requires employees to be paid in excess of premium pay requirements?: To the extent that an employer is required under the FLSA to make payments to an eligible worker in excess of $13 per hour or $25,000 in the aggregate over the period of performance, the employer must use a source of funding other than the Pandemic Recovery Funds to satisfy those obligations.

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Recovery Office – Public Sector Capacity and Workforce

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1. What should be considered when submitting a Public Safety, Public Health, or Human Services Staff project?

Identify Government Staff and How Many

Assess Portion of Time Spent on COVID-19 Response

May Estimating the Share of Time Based on Discussions with Staff and Applying that Share to All Employees in that Position

If Unit or Division is Dedicated to Responding to Pandemic at Least Half of the Time

May Use Pandemic Recovery Funds for Payroll and Covered Benefits for Portion of Time Spent Responding to Pandemic

Public Safety Examples

Police Officers, Sheriffs, Firefighters, Emergency Medical Responders, Correctional Officers, and Dispatchers that Directly Support Public Safety Staff

Public Health Staff Examples

Medical Staff Assigned to Schools and Prisons, Laboratory Technicians, Morgue Staff, and Employees of Public Health Departments Directly Engaged in Public Health Matters

Human Services Staff Examples

Employees Providing Social Services and Public Benefits, Child Welfare Services Employees, and Child or Elder Care Employees

2. What should be considered when submitting a Government Employment and Rehiring Public Sector Staff project?

Restore Pre-Pandemic Employment

May Hire Government Employees for the Same Positions that Existed on January 27, 2020, but that were Unfilled or Eliminated as of March 3, 2021

May Hire Above Pre-Pandemic Baseline and/or Have Flexibility in Positions

-Identify Budgeted FTE Level on January 27, 2020 (Pre-Pandemic Baseline)

-Multiple Pre-Pandemic Baseline by 1.075 (Adjusted Pre-Pandemic Baseline)

-Identify Budgeted FTE Level on March 3, 2021 (Actual Number of FTEs)

-Subtract Actual Number of FTEs from Adjusted Pre-Pandemic Baseline

Support and Retain Public Sector Workers

Provide Additional Funding for Government Employees who Experienced Pay Reductions or were Furloughed

Maintain Current Compensation Levels to Prevent Layoffs

Provide Worker Retention Incentives to Persuade Employees to Remain with Employer

Administrative Costs

Associated with Above (Hiring, Support, and Retention Programs)

3. What is an FTE?: An FTE is a full-time equivalent employee.

4. What should be considered when submitting an Effective Service Delivery project?

Supporting Program Evaluation, Data, & Outreach Examples

Program Evaluation and Evidence Resources

Data Analysis Resources

Technology Infrastructure

Community Outreach and Engagement Activities

Capacity Building to Resources to Support Using Data and Evidence

Administrative Needs Examples

Administrative Costs for Programs Responding to Public Health Emergency

Increased Repair or Maintenance Needs

Technology Infrastructure

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Recovery Office – Replace Lost Public Sector Revenue

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1. Who can submit a Revenue Loss project?: Montgomery County may submit a revenue loss project.

2. What should be considered when submitting a Revenue Loss project?

Revenue Loss Must be Due to Pandemic and Funds Must Impact the Provision of Government Services

Written Justification

Government Services- Provision of Public Safety, Health and Educational Services, Construction of Hospitals, etc.

Option 1- Elect a Standard Allowance of up to $10 Million Dollars

Option 2- Calculate Actual Revenue Loss According to Formula

Max {[Base Year Revenue* (1 + Growth Adjustment) ^ (n_t/ 12)] - Actual General Revenue;0}

Calculate at Four Distinct Points in Time then Sum of the Four Calculations-

-December 31, 2020, December 31, 2021, December 31, 2022, and December 31, 2023 OR

-Last Day of Each of the County’s Fiscal Years Ending in 2020, 2021, 2022, and 2023

-^Must Choose One and Stay Consistent

Step 1- Calculate Base Year Revenue: Revenues Collected in Last Full Year Prior to Pandemic (prior to January 27, 2020)

Step 2- Estimate Counterfactual Revenue: Base Year Revenue * [(1 + Growth Adjustment) ^ (n / 12)]

n_t: Number of Months Elapsed Since the End of the Base Year to the Calculation Date

Growth Adjustment: Greater of…

5.2 Percent (0.052) OR County’s Average Annual Revenue Growth in the Three Full Fiscal Years Prior to Pandemic

Step 3- Identify Actual Revenue: Revenues Collected Over the Twelve Months Immediately Preceding the Calculation Date

Step 4- Extent of the Reduction in Revenue is Equal to Counterfactual Revenue less Actual Revenue

If Actual Revenue Exceeds Counterfactual Revenue, then the Extent of the Reduction in Revenue is Set to Zero for that Calculation Date

Step 5- Sum of the Four Calculations (at the Four Distinct Points in Time) is the Actual Revenue Loss

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Recovery Office – Respond to Negative Economic Impacts

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1. What should be considered when submitting a Negative Economic Impacts project?

An eligible negative economic project 1) identifies a negative economic harm of the COVID-19 Pandemic, 2) identifies who is impacted, 3) addresses/responds to the identified harm, and 4) reasonably benefits the individual or class harmed. Please see below for additional information.

Identify Economic Harm Caused or Exacerbated By Pandemic

What is the Harm

Extent of Harm i.e loss earnings or revenue

Identify Who is Impacted

Individual or Class

Presumed Impacted / Disproportionately Impacted

Address or Respond to Identified Harm

Reasonably Benefit Individual or Class

Responsiveness to Intended Beneficiaries

Ability to Address Impact of Harm Experienced by Beneficiaries

Related and Reasonably Proportional to Extent and Type of Public Health Impact of Harm Experienced

-Reasonably Proportional- Scale of Response Compared to Scale of Harm, Targeting to Beneficiaries Compared to Amount of Harm Experienced, Size of Population Impacted, Severity/Type/Duration of Impact, Efficacy/Cost/Cost-Effectiveness/Time to Delivery of Response

2. What are the subcategories of Respond to Negative Economic Impacts?

Assistance to Individuals and Households

Assistance to Small Businesses

Assistance to Nonprofit Organizations

Assistance to Tourism, Travel, Hospitality, and Other Impacted Industries

Also,

Expenses to Support Public Sector Capacity and Workforce

Capital Expenditures

3. What are some examples of Assistance to Individuals and Households?

Assistance may be provided to impacted and disproportionately impacted individuals, households, and communities. As such, the following examples may be eligible uses of the Pandemic Recovery Funds.

Food Assistance
Emergency Housing Assistance
Emergency Assistance for Pressing Needs: Burials, Home Repairs, Weatherization, or Other Needs
Internet Access or Digital Literacy Assistance
Cash Assistance
Survivor’s Benefits
Assistance Accessing or Applying for Public Benefits or Services
Promoting Healthy Childhood Environments
Addressing the Impacts of Lost Instructional Time
Promoting Long-Term Housing Security: Affordable Housing and Homelessness
Paid Sick, Medical, or Family Leave
Health Insurance
Services for the Unbanked and Underbanked
Assistance to Unemployed and Underemployed Workers
Recipient Unemployment Insurance Trust Funds and Related Expenses
Addressing Health Disparities
Housing Vouchers and Assistance Relocating
Building Strong
Healthy Communities through Investments in Neighborhoods
Addressing Educational Disparities

4. What are some examples of Assistance to Small Businesses?

Assistance may be provided to impacted and disproportionately impacted small businesses. As such, the following examples may be eligible uses of the Pandemic Recovery Funds.

Loans/Grants to Mitigate Financial Hardship
Supporting Payroll and Benefits Costs
Costs to Retain Employees
Mortgage, Rent, or Utilities Costs, and Other Operating Costs
Loans/Grants/In-Kind Assistance for COVID-19 Prevention or Mitigation
Technical Assistance
Counseling
Other Services to Assist with Business Planning Needs, Small Businesses Startups and Microbusinesses
Capital Investments, such as Rehabilitation of Commercial Properties, Storefront Improvements, and Façade Improvements
Microbusinesses Additional Support to Operate the Business, Including Financial/Childcare/Transportation Supports
Technical Assistance
Business Incubators
Grants for Start-ups or Expansion Costs

5. What is a small business?

A small business is a business concern or other organization that:

Has no more than 500 employees or, if applicable, the size standard in number of employees established by the Administrator of the Small Business Administration for the industry in which the business concern or organization operates

Size standards (sba.gov) / eCFR :: 13 CFR Part 121 -- Small Business Size Regulations

AND

Is a small business concern as defined in section 3 of the Small Business Act (15 U.S.C. 632)

USCODE-2020-title15-chap14A-sec632.pdf (govinfo.gov)

6. What is a micro-business?: A micro-business is defined as a small business that has five or fewer employees, one or more of whom owns the small business.

7. What are some examples of Assistance to Nonprofits?

Assistance may be provided to impacted nonprofits. As such, the following examples may be eligible uses of the Pandemic Recovery Funds.

Loans
Grants
In-Kind Assistance
Technical Assistance
Other Services

8. What is a nonprofit?

A nonprofit means a nonprofit organization that is exempt from Federal income taxation and that is described in section 501(c)(3) or 501(c)(19) of the Internal Revenue Code.

Exemption Requirements - 501(c)(3) Organizations | Internal Revenue Service (irs.gov)

Veterans' Organizations | Internal Revenue Service (irs.gov)

9. What are some examples of Assistance to Impacted Industries?

Assistance may be provided to impacted industries. The travel, tourism, and hospitality industries are all presumed impacted. Other industries may also be deemed impacted. Assistance may only be provided to those that were operating prior to the Pandemic and were affected by required closures. As such, the following examples may be eligible uses of the Pandemic Recovery Funds.

COVID-19 Mitigation and Infection Prevention Measures
Aid to Support Safe Reopening of Businesses in These Industries
Aid for a Planned Expansion or Upgrade of Facilities Delayed Due to Pandemic
Loans/Grants for Supporting Payroll Costs and Compensation of Returning Employees for Lost Pay and Benefits During the Pandemic, Support of Operations and Maintenance of Existing Equipment and Facilities
Technical Assistance
Counseling
Other Services to Assist with Business Planning Needs

10. What is an impacted industry?

Travel, Tourism, and Hospitality Industries

Other Industries that Experienced at Least Eight Percent Employment Loss from Pre-Pandemic Levels OR Had Comparable or Worse Economic Impacts as did the Travel, Tourism, and Hospitality Industries Industries at a Glance: Alphabetical Index (bls.gov)

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Recovery Office – Respond to Public Health

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1. What should be considered when submitting a Public Health project?

An eligible public health project 1) identifies a negative public health impact/harm of the COVID-19 Pandemic, 2) identifies who is impacted, 3) addresses/responds to the identified impact or harm, and 4) reasonably benefits the individual or class impacted. Please see below for additional information.

Identify Negative Public Health Impact or Harm

What is the Impact or Harm

Who is Impacted or Harmed

Individual or Class

-General Public (COVID-19 Mitigation and Prevention AND Behavioral Health Subcategories)

Presumed Impacted / Disproportionately Impacted

Address or Respond to Identified Impact or Harm

Respond to Disease Itself or Other Public Health Harms that it Caused

Reasonably Benefit Individual or Class

Responsiveness to Intended Beneficiaries

Ability to Address Impact of Harm Experienced by Beneficiaries

Related and Reasonably Proportional to Extent and Type of Public Health Impact of Harm Experienced

2. What are the subcategories of Respond to Public Health?

Respond to Public Health

COVID-19 Mitigation and Prevention

Medical Expenses

Behavioral Health Care

Preventing and Responding to Violence

Also,

Expenses to Support Public Sector Capacity and Workforce

Capital Expenditures Related to Public Health

3. What are some examples of COVID-19 Mitigation and Prevention?

Vaccination Programs and Incentives
Acquisition of Medical Equipment for Treatment of COVID-19
Installation of Ventilation Systems in Congregate Settings
Health Facilities
Assistance to Small Businesses, Nonprofits, or Impacted Industries to Implement Mitigation Measures

4. What are some examples of Medical Expenses?

Emergency Medical Response Expenses
Treatment of Long-Term Symptoms or Effects of COVID-19
Costs to Medical Providers for Testing or Treatment

5. What are some examples of Behavioral Health Care?

Treatment or Emergency Programs
Harm Reduction
Behavioral Health Facilities and Equipment

6. What are some examples of Preventing and Responding to Increased Violence?

Community Violence Intervention Programs
Payroll Associated with Community Policing Strategies
Enforcement Efforts to Reduce Gun Violence

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Recovery Office – Submission Process

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1. What is an idea submission?: An idea communicates to the County a suggested focus for expenditure of Pandemic Recovery Funds as a priority or conceptual plan. Ideas can be anything from a short description of an initiative to a more detailed program that specifically addresses a need or disparity that has been caused or made worse by the Pandemic. Ideas are not requests for funding and do not require supporting documentation like a full project submission. For example: "I think the County should focus on affordable housing" or "We need a community center to serve the residents of my neighborhood.”

2. Who can submit an idea?: Any individual or entity may submit an idea.

3. What happens to an idea after it gets submitted?: The RO will review idea submissions and may refer them to relevant partners for further development.

4. What is a project submission?

A project is a fully developed program, service, or initiative for the County to fund.

Projects specifically address a need or disparity that was caused, made worse, or exposed during the COVID-19 Pandemic. Projects are a direct request for funding and therefore require a justification and supporting documentation, including budgets, implementation plans, project timelines, etc.

5. Who can submit a project?: An entity including a nonprofit, 501c organization, for-profit business, schools, municipality, fiscal sponsor, faith group, etc. The entity must be in good standing with the County (including being current in all taxes and fees).

6. Is a project budget required when submitting a project?: Yes. If submitting a project, please do not include indirect administrative costs as those will be addressed by the County at a later time.

7. Is there a limit as to how much funding can be requested?: No. Each project may require a different amount of funding. Thus, a submitter can ask for $100 or $1M or $161,395,498.

8. What happens to a project after it gets submitted?: All projects that get submitted will be reviewed by the RO to ensure eligibility and completeness. Any project that is eligible will be sent to a review panel who will evaluate the project. Scored projects will then be prioritized and reviewed by County Management for inclusion in the Montgomery County Recovery Plan.

9. How will the County decide how to expend the Pandemic Recovery Funds?: The County has created a public Submission Portal to allow individuals and entities to submit projects and ideas for consideration. The County needs to understand from you what is important, what you have already been working on, and what may only be conceptual but has potential. Submissions fall into two main categories- projects and ideas.

10. Where can I submit an idea or project?: Submit A Project or Idea | Montgomery County, PA - Official Website (montcopa.org)

11. What is meant by the "OpenGov Submission Portal"?: The OpenGov Submission Portal (Portal) is the actual portal that accepts projects and ideas. The Portal can be accessed from the County's Website www.montcopa.org/recoveryoffice and also directly at Recovery Office - Pandemic Recovery Funds Submission Form - ViewPoint Cloud.

12. What if I have no email address?: It is still possible to submit a project and/or idea. Please contact the Technical Assistance Provider, PHAN, for assistance.

13. Are there submission instructions?: Yes, Submission Instructions (moncopa.org)

14. What if I need assistance submitting an idea or project?

Technical Assistance Provider, Pennsylvania Health Access Network (PHAN)

Free

Available for All

Languages- English, Spanish, Korean, and Mandarin Chinese

Support to Submitters with Disabilities or Impairments

Contact Information

Text or Call: (610) 750-8200

Email: montcota@pahealthaccess.org

Website: Technical Assistance for Ideas and Submissions for Montgomery County ARPA Funds - Pennsylvania Health Access Network (pahealthaccess.org)

15. Is there pre-submission assistance available?: Yes. You can reach out to the Technical Assistance Provider, PHAN.

16. When are submissions due?: All project and idea submissions are due by April 30, 2022, at 11:59 p.m.

17. Does a submission need to be completed within a certain amount of time while in the Portal?: No. Prior to submission, you may review the Submission Form, which is available in Word on the County's Website. Once in the Portal, there is no defined time to complete a submission. Additionally, you may also save a draft submission that is in progress on the Portal.

18. Can a submission be saved as a draft?: Yes. Please note your username, password, and idea/project number.

19. Can more than one idea be submitted?: Yes

20. Can more than one project be submitted?: Yes

21. Can multiple ideas and/or projects be submitted?: Yes

22. Can both an idea and a different project be submitted?: Yes

23. What if multiple individuals/entities want to submit a project?: If multiple individuals/entities are submitting a project, one project can be submitted. Please note the primary point of contact.

24. Can a submission be submitted in any language?: Submissions should be submitted in English. However, you can contact the Technical Assistance Provider, PHAN, for assistance.

25. What is meant by "County managed" projects?: A submitter can submit a project and select that they would like the County to manage the project. The County may also choose to manage a submitted project. The submitter can still guide the project but the County can provide the submitter with needed resources and information, such as contractors, materials, information on permits, etc.

26. Will there be multiple rounds of funding?: Please submit all projects and ideas by April 30, 2022.

27. Will there be a feedback period to comment on the Draft Recovery Plan?: Yes

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Recovery Office- Scoring Process

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1. How were project scores determined?

Each eligible project submission was scored using the scoring rubric. The scoring rubric contains three sections: Project Viability, American Rescue Plan Intent, and Community Priorities. The Recovery Office scored the Project Viability section, and the External Review Committee scored the American Rescue Plan Intent and Community Priorities sections.

Each section contains three or four criterion, each rated on a 0-3 scale. After these were scored, they were multiplied by the relative weights for each section (20% for Project Viability, 30% for American Rescue Plan Intent, and 50% for Community Priorities) and converted to a 100-point scale.

Finally, in order to more easily compare projects that scored similarly, we calculated the percentile rank for each score. For example, a project that scored a 70 out of 100 is considered scoring in the top 80th percentile of projects.

2. How was the scoring rubric created?

The scoring rubric was created by the Recovery Office in response to identified community priorities for use of pandemic recovery funds.

An initial set of criteria was created by synthesizing the feedback collected from the ARPA Town Halls, the survey of Montgomery County Residents, and direct responses from community partners, along with examples created by other counties and municipalities. Those criteria were combined into 10 specific metrics across three sections that address ARPA Intent, Project Viability, and Community Impact.

From there, a 0-3 scoring system was established for each criterion that rates each as “Not Present (0 Points),” Adequate (1 Point),” “Good (2 Points),” or “Great (3 Points).” Clear justifications were then written for each respective score of each criterion.

To treat each criterion individually and to prevent one criterion or section from over-influencing a submitted project’s evaluation, the Recovery Office developed a weighted average formula. Relative weights were developed by Recovery Office staff with input from Montgomery County management, community partners, and other external resources.

3. Who served on the External Review Committee?

The 30-person scoring panel comprises members of our Montgomery County community that applied to be a reviewer based on our “Call for Reviewers,” which was circulated widely through our network of community partners. Our call for reviewers specified that we were seeking “individuals from across Montgomery County who can bring their experiences to more deeply inform our evaluation process,” and we were pleased to receive 75 applications from a diverse cross-section of our County’s communities. The individuals selected as final panelists are representatives of the various community sectors we sought to include, which are:

Individuals who identify as an underserved population in the County, such as people who identify as Black/African American, Hispanic/Latino, Asian American/ Pacific Islander, people living with disabilities, people living in recovery, people living on low incomes, or other populations that were disproportionately impacted by the pandemic.
Individuals who have unique insight into community needs, such as those who participate in faith communities, volunteer groups, nonprofits, home and school associations, neighborhood groups, or similar.

Reviewers received training on our submission process and received financial compensation for their work. Though reviewers were not prohibited from submitting project submissions themselves, we established a Conflict of Interest policy so that reviewers were not scoring any proposals they may have participated in submitting.

4. How does my project score impact my project's likelihood of being funded?

Scores are one component of the funding process, but a project’s score doesn’t immediately qualify or disqualify a project from funding. The Recovery Office and County Management is now conducting a review to ensure that overall, the Draft Recovery Plan includes a diversity among funded projects by geographic location, population served, and project scale and size of the organization completing the project, as well as the availability of other funding and the potential for transformative, one-time impact.

Therefore, a project may have a high score but ultimately may not be included as a funded project. Alternatively, a lower scoring project may be included in the Draft Plan.

The rationale for all decisions will be posted publicly and shared with the applicant no later than July 18, 2022.

5. Can I contest my project score?

No. Project scores are final.

All submitters will receive an email notification with the breakdown of how their project scored across all measures in the scoring rubric within the next week.

6. When will I know if my project is being funded?: The Recovery Office will be posting its Draft Recovery Plan, which is the list of projects recommended for funding, by July 18, 2022. At that time, the public will have the opportunity to provide feedback on the plan. The Recovery Office will consider all feedback provided and may make adjustments to the Recovery Plan before it is presented to the Board of Commissioners for final approval on approximately August 18, 2022. Projects are not considered officially approved for funding until the Board of Commissioners votes for the Plan's approval on approximately August 18, 2022.

7. How are "ideas" being scored or incorporated into the funding plan?

At this time, the Recovery Office is still reviewing ideas as well as projects. Idea submissions were not scored on the rubric because idea submissions did not include the same level of detailed information as project submissions. Therefore, idea submissions will not appear on the scoring page.

As the Draft Recovery Plan is being formed over the next few weeks, the Recovery Office will be reaching out to submitters of Ideas if they are able to be incorporated into the funding plan.

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Recycling Information and Programs

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1. Where can I find information and programs regarding recycling?

For Recycling Information

Residential Programs
•Electronics Collection Program
•Household Hazardous Waste Collection Program
•Campaign Sign Recycling Program
•Compost Bin and Rain Barrel Truckload Sale
•Paper Shredding Program
•Recycling Bin Loaner Program for Events
•Tire Collection Program

Business & Institution Programs
•General Recycling Information
•Greensylvania – School Recycling Competition
•Specialty Waste Information ?Electronics
?Hazardous Waste
?Organics (Leaf, yard, and food waste)
?Tires
?Universal Waste

2. When are the community recycling collection events taking place?: The community recycling collection events take place at different times and locations for Electronics Collections, Hazardous Waste Collections, Paper Shredding and Tire Collections,
Check the Recycling Information website for these events

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Register of Wills

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1. What services does the Register of Wills Office provide?: The register of wills probates wills and appoints representatives for decedents who die with or without a will. The decedent must have been a resident of Montgomery County at the time of death. The register also serves as an agent for the Commonwealth of Pennsylvania for filing and payment of inheritance taxes.

2. Are all wills open to the public?: Yes, all records are available to the public, unless impounded. Call 610-278-3400 for more information.

3. What does it mean to register a will?: This is the process known as probate of the will. The procedure requires that the original will be brought to the office where it is examined for proper execution. Such things as signatures of the decedent and witnesses are checked. Due to the complexities of proper execution, it is strongly recommended that you contact an attorney for the preparation and probate of a will.

4. Why is a will registered or probated?: There are many reasons to register a will. Chief among these is the transfer of property, real estate, or personal, from the decedent to beneficiaries.

5. What is probate?: Probate is the procedure by which a will is proved to be valid or invalid according to the laws of the Commonwealth of Pennsylvania; and the appointment of the executor or executrix.

6. What does the word intestate mean?: Simply put, it means to die without a will.

7. The decedent died without a will. Now what do I do?: If there are assets that must be transferred from the decedent to beneficiaries, you must come to the Register of Wills office. If you qualify, you may be appointed estate administrator.

8. What is a short certificate?: A short certificate is a document that is certified proof of the appointment of the estate’s personal representative (executor or administrator). It is required to gain access to the assets of the decedent. The word short refers to the size of the document.

9. Why do you keep the original will?: We are required by law to retain the original will. Since all records in this office are kept forever, the original document will always be available in paper form or on microfilm. It is recommended that you make a copy of the original will for your records before you come to the office.

10. Does a will get registered or filed after it is written?: No. A will is not registered until the person who wrote it (testator) dies. It is important that someone, usually your executor, knows the location of your will or the name of the attorney who prepared it.

11. I cannot find the original will. I only have a copy. What can I do?: We suggest that you contact an attorney for the form of the petition that must be prepared and presented to the Register of Wills to accept a copy of the will for probate.

12. What is a testator?: A testator is the person who wrote the will.

13. What are letters testamentary and letters of administration?: This is a document issued by the Register of Wills authorizing a particular person (s) to act as the personal representative of the decedent’s estate. If the person died with a will, the document is referred to as letters testamentary. If the person died without a will, the document is called letters of administration.

14. Do I need an attorney to apply for letters testamentary or letters of administration?: No. However, due to the complexity of the process, it is strongly recommended that an attorney be engaged. This office provides the forms but cannot offer any direction or legal advice as to the preparation.

15. Who can be appointed administrator?: The order of appointment is very detailed and specific. Usually, the spouse is the first one to qualify. If there is no spouse, then the children can apply to be appointed. These situations often require the advice of an attorney.

16. What do I need when I come to the office to open the estate?

Original will - if the decedent had one. This office keeps the original will.
Death certificate
Person(s) who can qualify as executor(s) or administrator(s)
Approximate value of the decedent’s estate. This is the value, as of date of death, of the real estate and personal property of the decedent. You must determine what items constitute the decedent’s estate. The staff may not assist you with this valuation. We suggest you consider this before you come into the office and discuss this matter with a professional, if necessary.
Check or cash for probate fees. This amount varies based on the value of the decedent’s estate as discussed in #4. You may call prior to coming in to obtain an estimate of what the fees may be (610-278-3400.

17. Does your office assist in the preparation of the inheritance tax return?: No. This office functions only as an agent for the filing of the inheritance tax return and the payment of the inheritance tax. This means that we accept the return and payment and send them to the Commonwealth. The staff is not trained to give direction or advice concerning the correct completion of the return or calculation of the tax. If you have questions that are not answered in the return instruction booklet, you should contact an attorney or an accountant for assistance. The Inheritance Tax Booklet with instructions is provided by this office at the time that the estate is opened. You may also download forms and instructions from the following website: Inheritance Tax Department

18. Does the law require the signature of the testator to be witnessed at the time of signing?: No. The law does not require eyewitnesses (subscribing witnesses) to the signature of the testator in order for the will to be valid. However, it is the custom to have two subscribing witnesses present since at the time of probate, two witnesses, subscribing or non-subscribing, must appear and identify under oath the signature of the decedent on the will. Wills can be made self-proven if proper acknowledgements and affidavits are signed by the testator and witnesses at the time of execution. Self-proving wills eliminate the need for the witnesses appearing at the Register's Office.

19. What property passes by wills?: Property owned solely in the name of the decedent passes by will. Property owned by the entireties (husband and wife), jointly or in the trust does not pass by will. Advice as to what specific property does or does not pass by will and what property is or is not subject to Pennsylvania inheritance taxes should be obtained from your attorney.

20. Is there any time limitation on the validity of a will?: No. A will does not expire or become invalid because of the passage of time. It becomes operative when a person dies. A person may make many wills in their lifetime. The last will of the person before death is the valid one.

21. Are life insurance proceeds subject to Pennsylvania inheritance tax?: No. Life insurance proceeds are exempt from the Pennsylvania Inheritance Tax provided that the decedent died after December 13, 1982.

22. Are transfers made prior to the decedent's death subject to Pennsylvania inheritance tax?: It depends. Transfers made within one year of the death of the decedent, if made without valuable and adequate consideration in money or monies worth at the time of the transfer, is taxable to the extent that the transfer exceeds $3,000 per transferee during any calendar year. Property that was transferred with the decedent retaining a life interest in same is also taxable.

23. Does Pennsylvania recognize convenience account?: No. Pennsylvania does not recognize convenience accounts. If an individual adds a name to an account and should the person added to the account pre-decease, the surviving person whose name remains on the account would be required to pay Pennsylvania Inheritance Tax on a portion of the account.

24. What are the spousal tax rates?: The rate of tax for transfers to a surviving spouse is dependent on the statute in effect as of the decedent's date of death. To view applicable rates and effective dates, please visit the following page: Inheritance Tax for Pennsylvania Residents

25. When is a will effective?: A will is effective at the death of the testator. It may be revoked at any time prior to death by a will or codicil later in date or by destruction of the will itself by the testator. The will which the register may allow to probate is the last will signed by the testator.

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Roads and Bridges

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1. What are Municipalities Responsibilities?: While the county's Roads and Bridges department maintain the physical structure of our roads, certain items are the responsibility of others. Traffic signals are the responsibility of the municipality. Concerns about signal timing, signs, and pavement markings at signalized intersections should be directed to the township or borough where the intersection is located.
Certain types of signs also fall under municipal jurisdiction. Local road crews maintain the following signs:
•Road name signs
•Speed limit signs
•Stop signs

2. Who should I contact to remove large animal carcasses from the roadside?: The Pennsylvania Game Commission will remove large animal carcasses from the roadside. Contact the Southeast Regional Office at 610-926-3136. For all other animal carcassess contact your township or borough.

3. Where should mailboxes be located?: Mailboxes must be installed outside the right of way of the road. Although we exercise caution when plowing snow, we cannot be responsible for damage to mailboxes that are improperly located

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Sheriff's Office

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1. What are the requirements for gun permits?: View the Gun Permits web page to find information, instructions and application pertaining to gun permits.

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Sheriff's Real Estate Sales

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1. When and where do Sheriff’s Sales take place?: * Sheriff’s Sales take place on the last Wednesday of every month at 1:00 p.m.
* The sale is open to the public.
* No registration is required.
* Sales are held at the:
Montgomery County Courthouse
Courtroom A, 3rd Floor
2 Airy Street
Norristown, PA 19404

2. How do I find out which properties are being sold?: * The Law Reporter booklet, which is published by the Montgomery Bar Association, lists
properties that are being offered for the sale. You can obtain a subscription by calling (610)
279-9660 x220.
* Properties are also advertised in local newspapers.
* Handbills are posted in the Sheriff’s Office at the Courthouse.
* A full listing is also available under the Real Estate Sheriff’s Sales section on the Sheriff’s website at www.montcopa.org/sheriff.

3. May I inspect a property I’m interested in prior to the sale?: No. The properties are not available for inspection. The Sheriff’s Office makes no guarantees on the condition of the property sold at the Sheriff’s Sale. The Sheriff’s Office highly recommends that you consult with an attorney for advice about purchasing property at the Sheriff’s Sale. The Sheriff does not guarantee clear title to any property being sold. Properties may have numerous liens requiring buyers to pay significantly more than the bid price in order to clear the title. This is solely the BUYER’S responsibility. A title search is recommended.
All liens registered on properties can be obtained at the Prothonotary’s Office at the Courthouse. Public records for properties are also available at the Board of Assessment Appeals under “Property Records”.

4. Are Tax Sales or Judicial Sales included in the Sheriff’s Sale?: No. For more information regarding Tax Sales or Judicial Sales, contact the Montgomery County Tax Claim Bureau by calling (484) 681-9231 or visiting the Tax Claim Bureau section of the Montgomery County website under Departments/County Administration.

5. How do I buy a property at the Sheriff’s Sale?: * Read the “Conditions of Sale” on the Real Estate Sheriff’s Sales section of the Sheriff’s Office website.
* Research the properties you are interested in.
* Decide how much you are willing spend.
* Attend the sale and bid on property.
* Bring your government issued ID with you.
* Prepare to make a 10 percent deposit on the property, which will be due at the time of purchase. The balance of the bid is due within 10 calendar days. Both are payable either by cash, money order, or certified check payable to “Sheriff of Montgomery County.”

6. How often is the sale list on the Real Estate Sheriff’s Sales web page updated with the status of the properties being offered?: The list is updated in real time. Whenever there is a disposition change on a property, the listing is updated immediately.

7. Courtroom conduct.: No eating or drinking is allowed in the courtroom. All cell phones and pagers must be turned off and all participants are to be seated before and during the sale. No questions or statements will be taken from the public during the sale. These rules will be strictly enforced.

8. REAL ESTATE SALE TERMINOLOGY

* Debt Amount: Money plaintiff is owed
* All Costs: Advertising & administrative expenses incurred by plaintiff prior to sale
* Up Set Price: Minimum amount plaintiff will accept for property

Pre-sale dispositions

* STAYED: The sale has been completely stopped.
* Postponed: The sale has been postponed to a future sale.
* Pstpnd by CO: The sale has been postponed by court order.
* Bnkrptcy –PP: The sale is postponed due to a bankruptcy filing.
* For Sale: The sale will be held on date listed.

Post-sale dispositions

* SOLD - For Costs – There was no active bidding. The plaintiff has purchased at cost.
* SOLD - Consideration 3RD Party – “John Q. Public” has purchased the property.

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Statewide Collection & Disbursement Unit

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1. Are there any charges for using my Pennsylvania EPPICard?: As of March 2006: If you ask for cash withdrawal from a teller at any financial institution that displays the MasterCard brand mark you should not be charged a fee. If you withdraw funds from a Wachovia or PNC Bank ATM there is no surcharge, but there will always be a communication line fee of $0.95 for use of the network. There is a $0.50 fee for balance inquires at an ATM. Banks other than Wachovia and PNC may also charge an ATM surcharge fee for balance inquires. An ATM surcharge is different from a communication line fee and may or may not be charged when you use an ATM to get cash. You will always be advised about this fee before it is charged. You may choose to cancel the withdrawal and go to another ATM that does not surcharge or you may continue with your withdrawal.

2. Can I use my Pennsylvania EPPICard as a bank account?: No, you cannot make your own deposits into your EPPICard™ MasterCard account.

3. Do I have to have a bank account to use my Pennsylvania EPPICard: No. You do not have to have a bank account, and no credit check will be performed.

4. Do I have to get a Pennsylvania EPPICard?: If you decide you do not want a card, you may have your funds direct deposited into a personal bank account. If you want to use the direct deposit option, contact you local Domestic Relations office or Pennsylvania SCDU. Either location will provide the appropriate form for you to complete. Completed Direct Deposit forms must be sent to PA SCDU for processing.

5. Do I have to use the ATM to get cash at a bank displaying the MasterCard logo?: No, you do not have to use the ATM. You can get cash back at any bank displaying the MasterCard logo. Go to the teller and ask for the desired amount of cash that is available to you. You will not be charged a fee to get cash from the teller. Do not ask for a cash advance.

6. Do I need to change the name on my card if I get married?: You need to contact your local DRS if you are receiving child support and your name has changed. The DRS will update the statewide child support system with your new name.

7. How do I activate by Pennsylvania EPPICard?: Simply call the EPPICard Customer Service line at 1-800-304-1669 to activate the card. This phone number is on the back of your new card. You will be asked to choose a PIN to activate your card. After this phone call is completed your card will be ready to use to make purchases or to withdraw cash.

8. How will I know how much money is in my Pennsylvania EPPICard account?: You can call EPPICard customer service at 1-800-304-1669 to check your balance. You may check your balance online at www.EPPICard.com. You may also use an ATM to perform a balance inquiry. There is a $.50 fee for balance inquires. There may also be a surcharge fee if the inquiry is not performed at a WACHOVIA or PNC bank ATM. (Updated 3/06)

9. I have been using my Pennsylvania EPPICard for a while now, and want to switch to direct deposit. How do I do this?: Contact PA SCDU at 1-877-727-7238.

10. I received the Pennsylvania EPPICard but I want my support money deposited to my bank account rather than to the card . What should I do with the card?: If you received the Pennsylvania EPPICard support payments received will be deposited to the card until your direct deposit enrollment process is completed. Please keep the card, activate your PIN as directed on the card and check your card balance. Once PA SCDU receives your correctly completed direct deposit enrollment form direct deposit should begin in about 10 business days. If, at any time, you cancel or stop direct deposit, your support payments will again be disbursed to your EPPICard.

11. I think I got some mailers, but since I wanted to continue receiving checks, I threw the mailers (and the EPPICard) away. Now I’m not getting my support checks any longer. What should I do?: If you did not sign up for Direct Deposit, and you are no longer receiving support checks, it is possible that you have support money on your PA EPPICard. You may access PA SCDU (PA Support Collection & Disbursement Unit) to see if support payments have been made for you, and if the support payments have been disbursed to EPPICard. If support payments have been disbursed for you to the EPPICard, you must call the EPPICard 800 number and request a replacement card.

12. What do I do if I think the balance of my Pennsylvania EPPICard is incorrect?: You should call customer service at 1-800-304-1669 if you have any questions regarding the balance of your account, or any transactions associated with your account.

13. What happens if I enter the wrong PIN number?: You have a total of four tries to enter the correct PIN. If you are confused and enter the wrong number, you can try three more times. After four consecutive incorrect tries, the machine displays a “locked” message. The card is locked until midnight. If you remember your PIN, you may simply use your card the next day. This is to protect your benefits if the card is stolen and attempts are made to use the card. If you do not remember your PIN, you can call customer service at 1-800-304-1669 and select a new PIN.

14. What if I do not sign up for direct deposit?: You will be automatically sent a Pennsylvania EPPICard if you do not sign up for direct deposit.

15. What if I forget my secret code or PIN?: If you did not write it down in a secure place at home and you cannot remember it, call customer service at 1-800-304-1669 and select a new PIN.

16. What if I get an error message that reads Insufficient Funds?: Insufficient Funds means you have tried to spend more than you have on your Pennsylvania EPPICard. If you feel this error message is incorrect, call 1-800-304-1669 for assistance.

17. What if my card will not work?: Broken, cracked or damaged cards need to be replaced. Call 1-800-304-1669 and report that you have a problem with your Pennsylvania EPPICard. A replacement card will be sent directly to your mailing address.

18. What is a PIN?: PIN means Personal Identification Number. Your PIN is a 4-digit number. Always keep your PIN private. You must select a PIN to activate the EPPICard when you receive your card in the mail. If you lose your card and get a replacement card, you must activate the replacement card and you will need to select a PIN again. You may select the same PIN if you want. As an additional protection against the back of your card in ink or put a note on the card to always ask for photo ID.

19. What should I do if I lose my Pennsylvania EPPICard?: Call 1-800-304-1669 when you realize that your card is missing. This puts a hold on your account and no one will be able to use the card. If you find your card after you report it to customer service, you will not be able to use the original card. You must wait for the replacement to arrive in the mail. Your first replacement will be issued at no charge. However, each time after the first time that you request a replacement card you will be charged a fee of $5.00.

20. When do I call 1-800-304-1669?

Anytime you need any information about your Pennsylvania EPPICard. This number is available 24/7. Call Customer Service if you need to:

Ask questions about card use
Change your PIN
Check you balance
Discuss international card use
Register a complaint about a card issue
Report lost or stolen cards
Report that your card was not received in the mail
Review transaction history

If you have questions regarding anything else about your child support case (such as enforcement, modifying your support order) you must call your local county Domestic Relations Office.

21. Where do I call if I have questions about my Pennsylvania EPPICard?: For anything related to your Pennsylvania EPPICard please call 1-800-304-1669. Write that number down in your telephone book. It is also printed on the back of your Pennsylvania EPPICard. If you are calling from a location outside of the US please call collect 1-801-933-8542.

22. Where can I find a bank that accepts / displays the MasterCard logo?: You can call PA SCDU Customer Service at 1-877-727-7238 during regular business hours to request this information. Information on bank and ATM locations is also available at Master Card Locator.

23. Where can I shop or get cash with my Pennsylvania EPPICard?: Look for the MasterCard® logo. This logo shows that the store accepts your EPPICard™ MasterCard. To get cash, look for the MasterCard logo, which will be displayed on over 892,000 ATMs located throughout the world. Many retailers that accept Maestro, in addition to grocery stores, will let you get cash back with purchases. Certain businesses place a hold on your available funds until your transaction clears. This can take one or two days for the funds to be released. Hotels and car rental agencies do this because when you use your card with them the transaction may not be finalized by you until days later.

24. Who should I contact if I have a problem getting cash from a teller at a MasterCard bank?: The number to call for anything related to your Pennsylvania EPPICard is 1-800-304-1669. You will need to provide the name of the bank, and the branch office where the problem occurred. During regular business hours, Monday through Friday you can also contact SCDU Customer Service at 1-877-727-7238.

25. Will I get a monthly statement showing what I spent?: You may request a monthly statement. One will not be automatically sent to you. To request a statement, you must call EPPICard customer service. You can also access information regarding your Pennsylvania EPPICard at www.EPPICard.com.

26. Will my card still work when my child support case closes?: Your card will work until the balance on the card is $0.00.

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Trail Challenge

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1. Do my ‘free spaces’ have to be in Montgomery County?: No; while Montgomery County has plenty of parks, trails, and historic sites to explore, your free spaces can occur in other counties or even states.

2. When will I get my prize?: You can expect prizes within a few weeks of completion.

3. What are the prizes?

Achievement level earnings are cumulative.

5 trails: Shoe pocket
10 trails: Montco Trail Challenge pin
15 or more trails: Visor

4. How can I keep up to date with information?: Follow us on Twitter, Facebook, and Instagram, or sign-up for a monthly email by emailing trailchallenge@montgomerycountypa.gov.

5. Where can I find information on COVID-19 in Montgomery County?: Current news, testing information, and FAQs regarding the Coronavirus in Montgomery County can be found here.

6. Why don’t you have more trash cans?: Trashcans are not always possible to place along the entire length of a trail. Always plan to carry out the trash you carry into the park or trail. Bring a trash bag with you when you bring water bottles, snacks, or any trash to the parks and trails. This will help to keep Montco parks and trail beautiful!

7. What do the symbols look like?

Each park or trail has its own unique animal symbol. While the animal will vary, the symbols all have the same format.

hawk symbol

8. Do I have to complete the whole trail for credit?: No; walk, bike, or run as much as you can.

9. How can I find trailheads easily?

You can check our Trailheads Map or search using Google Maps. For example, if you wanted to search for trailheads along the Perkiomen Trail follow these steps:

Open the Google Maps app on your phone or on a computer.

Google Maps logo

2. Search for the trail you want to visit by typing in the trail name followed by “trailheads” “Perkiomen Trailheads”

Typing screenshot

3. Look through the trailheads on the map or in the list format and find one that works best for your trail trip.

Perkiomen trailhead screenshot

perkiomen trailhead list screenshot

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Veterans Affairs

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1. What is VA Healthcare? How do I apply?

VA Healthcare is not insurance; it is healthcare at a VA facility. You may have private healthcare insurance AND VA healthcare.

Check out eligibility requirements here OR Call: 1-877-222-VETS (8387).

2. What is a VSO (Veteran’s Service Officer) and why would I need one?: A VSO is trained and accredited by the VA to help provide assistance to veterans and their families. Our VSOs are part of the Veterans Service Organization known as PADMVA (Pennsylvania Department of Military and Veterans Affairs). Our VSOs have your best interest in mind and exist to help you get the benefits for which you are eligible. They will educate and assist on claims for veterans and dependents where applicable. DO NOT let anyone charge you a fee for filing veterans’ benefits.

3. What if I need counseling?

If you are a combat Veteran, MST, PTSD veteran and need trusted 100% confidential counseling, you may be eligible for the Vet Center. Please call for screening and first appointment.

https://www.vetcenter.va.gov/

Norristown Vet Center

Facility Type: Vet Center

320 East Johnson Highway
Suite 201
Norristown, PA 19401

Main Number: 215-823-5245

4. What is the National Cemetery Eligibility?

https://www.cem.va.gov/burial_benefits/eligible.asp

Washington Crossing National Cemetery

Facility type: National Cemetery

830 Highland Rd
Newtown, PA 18940

Main Number: 215-504-5610

5. What is the Eligibility to Receive Care at one of the PA State Veterans Homes?

Eligibility

Application

Southeastern Veteran's Center

Delaware Valley Veteran's Home

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Voter Registration

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1. How do I check to make sure I am registered to vote?

You can find out if you are registered to vote by following the link below. You’ll need to enter your name in the exact way that it appears on your voter registration or the system may not be able to find your record.

Click here to check your voter registration status.

Follow the instructions and, if you’re not already registered, be sure to do so by May 1, 2023 if you intend to vote in the 2023 Primary Election.

Click here to register to vote online.

If you do not have access to the internet or a computer and need assistance, you can call our office at 610-278-3280.

2. How do I register to vote?

You may apply online or submit a voter registration application form to the Montgomery County Voter Services office, either in person or by mail. Besides the Voter Services Office, forms can be obtained at most public offices - municipal buildings, post offices, liquor stores, etc.

3. Can I fax my registration application to the Voter Services Office?: No, an original signature is required on the paper registration application. Please note that online registration is available through the Department of State website.

4. Can my voter ID card be used as proof of citizenship?: No, a voter ID card is only proof of registration.

5. Do I have to vote a certain amount of times in order to remain on the registration rolls?: No, you remain an eligible voter unless the Voter Services Office is otherwise informed of a change in your status.

6. How do I change my party identification? Address? Name?: Changes to a voter registration record are made by filling out a voter registration application form .

7. How do I have my name removed from the voter rolls?: You must send the request for removal in writing to the Montgomery County Voter Services Office. An original signature is required so faxing or electronic transmission of this request is not acceptable.

8. If I have moved but have not yet changed my voter registration record, can I still vote at the same location?: You are entitled to vote at your “old” polling location one last time. However, you should submit a change of address as soon as possible after moving.

9. If I registered through Penn DOT, how will I know where to vote?: If you registered to vote when you applied for a license or had that license renewed, our office should be informed by Penn Dot. If you do not receive a voter ID card soon after your license is issued or changed, you should call the Voter Registration office.

10. What is the rule about convicted felons and voting?: The Commonwealth Court of Pennsylvania ruled on December 26, 2000 that the Pennsylvania law prohibiting convicted felons from registering to vote for five years after their release from prison is unconstitutional.

Consequently, if completing an older version of the Voter Registration Mail Application (VRMA) form, a convicted felon who has been released from prison may make application to register to vote by striking through the felony conviction line at Section 9(2) on the VRMA and signing his or her name.

11. Who is eligible to vote in the Primary (spring) Election?: Individuals must be registered and enrolled in a political party to vote in that party's primary. However, all registered electors are entitled to vote on constitutional amendments and ballot questions and in all special elections that might be held concurrently with a primary.

12. Where do I vote?: You are assigned a polling location based on where you reside. The polling location is now printed on the voter identification card.

13. I am moving to a new county prior to the election, should I register there?

That depends on a couple of factors:

Will you live there for 30 days prior to the election? Will you be able to complete your registration by 10/19?

If you can answer “yes” to both of those questions, then yes – you can register there.

If the answer to either questions is “no”; you can hold off on registering in your new county until after the election and vote at your current polling place one more time.

If you are voting by mail, please ensure that you provide your new address on your mail in ballot application.

You can update your voter registration by clicking here.

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Voting In Person

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1. When was my Provisional Ballot challenged and by whom?

Staff from the Montgomery County Voter Services Office review each provisional ballot envelope and make an eligibility determination of whether the provisional ballot should be counted.

An equal number of representatives from the Republican and Democratic parties observed the review of each Provisional Ballot. These representatives were selected by their respective parties.

Challenges were made between Thursday, November 5, 2020 and November 10, 2020 as Provisional Ballots were processed.

2. What do the Challenge Reasons mean & what was the outcome from the hearing?

There are a few reasons why a Party Appointed Poll Watcher challenged a ballot. Representatives are able to make multiple challenges on one ballot. Here is a list of the most frequently cited challenges::

Mail In/Abs Ballot: This challenge was made against any provisional ballot that was issued to a voter who had applied for a mail in or absentee ballot and was unable to, or did not, surrender the mail in or absentee ballot at their polling location. This challenge was withdrawn because PA Election Code states that a Provisional Ballot can be issued for this reason. These ballots can now be counted.

No Reason: On every Provisional Ballot Envelope there is a section where the Judge of Election designates a reason for issuing the Provisional Ballot. Any ballot without a reason was challenged. This challenge was withdrawn because the voter should not be disenfranchised for a mistake made by election staff. These ballots can now be counted.

No signature: On the Provisional Ballot Envelope, there are two places where a voter must sign. Those with one or both signatures missing were challenged. This challenge was partially withdrawn - Provisional Ballot Envelopes with at least one signature from the voter can be counted; but those where the voter did not sign at all will not be counted.

Already Voted: This challenged was raised if a voter’s voting record indicated that they had already cast a ballot (mail-in, absentee, or in-person). This challenge was upheld - voters who voted using either a standard ballot, mail-in ballot, or absentee ballot will not have their Provisional Ballots counted. This does not indicate any wrong-doing by the voter.

Missing JOE signature: This challenge was raised if the Judge of Elections did not sign the Provisional Ballot Envelope. This challenge was partially withdrawn - if the Provisional Ballot Envelope was signed by at least one member of the election staff, the ballot will be counted.

Missing Minority Inspector signature: This challenge was raised if the Minority Inspector did not sign the Provisional Ballot Envelope. This challenge was partially withdrawn - if the Provisional Ballot Envelope was signed by at least one member of the election staff, the ballot will be counted.

Missing Printed Name: This challenge was raised if the voter did not print their name on the Provisional Ballot Envelope. This challenge was partially withdrawn - as long as the Voter Services staff is able to identify the voter using other means (address, date of birth etc) the Provisional Ballot can be counted.

Missing date: This challenge was raised if the voter did not write the date in section 4 of the Provisional Ballot Envelope. This challenge was withdrawn. These ballots can now be counted.

Incorrect Date: This challenge was raised if the voter did not write the correct date in section 4 of the Provisional Ballot Envelope. This challenge was withdrawn. These ballots can now be counted.

3. Some Provisional Ballots have been given "Full" credit while others have only been given "Partial" credit. What does that mean?: Once all challenges are resolved, approved Provisional Ballots can be incorporated into the ballot count. Those coded as “Full Credit” will have every candidate selection incorporated into the ballot count. Those labeled as “Partial Credit” will only have some candidate selections incorporated into the ballot based on the residency of the voter. For example, if you were issued a Provisional Ballot because you arrived at the wrong location, you may have voted in a General Assembly race that was inappropriate based on where you live. Your selections for Federal and Statewide races (such as President and Attorney General) would be incorporated into the count.

4. Are Sharpie pens OK to use on ballots?

Yes! We supply Sharpie pens to all precincts for the voter to use to fill out their ballot. Sharpie pens are recommended by our voting machine vendor and have been used in past election.

The scanner at the polling location reads your ballot, and would alert you if something was incorrect. Once the scanner at the polling location accepts your ballot, your vote has been cast!

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