Restart Montco - Customer Convenience

How Can Businesses Adapt For Product Pickup?

Online ordering was already growing in popularity prior to COVID-19. During the pandemic, successful online commerce required many businesses to change their operations to make it easy for patrons to pick up and receive preordered items. Improving this experience is the key to serving customers who are looking for safe and convenient ways to shop.

Resources

Websites

• How to Implement Store Picking and Curbside Pickup During COVID-19
  A brief tutorial on how small businesses can maximize no- and low-contact sales during the pandemic.
• Curb Management Strategies During COVID-19
  Strategies on how to manage curb space in the public right-of-way to aid downtown businesses with curbside sales while also preventing the spread of COVID-19.
• How Retailers Are Adapting to Curbside Pickup
  A brief about how retailers are turning to “Buy Online, Pickup In Store” (BOPIS)/curbside sales and its attractiveness to customers even beyond the pandemic.
• 5 Curbside Pickup Solutions for Retailers to Use During COVID-19
  A quick look at five technology companies offering platforms and tools that retailers can use to implement curbside pickup during the COVID-19 crisis. 

Articles

• How the Coronavirus Is Changing E-Commerce
  A data-driven look at the impact of the COVID-19 outbreak on online retail and how retailers are adjusting. 

(Back to RESTART Montco)