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Quality Assurance
Additionally, the unit is responsiblefor safety, security and well-being of all of the youth placed outside the home. Probation officers in the Quality Assurance unit interview, track, and ensure that the youth in our care are safe, educated, and are receiving the services needed to return to their community.
In 2018, the Quality Assurance unit was trained in and began to utilize the Standard Program Evaluation Protocal (SPEP) with all of our service providers. The Standardized Program Evaluation Protocol (SPEP) is a validated, data driven rating scheme for determining how well an existing program or service matches the research evidence for the effectiveness of that particular type of intervention for reducing the recidivism of juvenile offenders. The SPEP scheme is based on a meta-analysis of over 500 studies conducted by Dr. Mark Lipsey and his colleagues over the last 30 years. These analyses have investigated the general porgram characteristiccs that are most strongly associated with reductions in the re-offense rates of the juveniles served.
The goal of the Quality Assurance unit is to continue to provide Balanced and Restorative Justice, monitor the quality of services provided by all of our services providers and to increase family engagement across all services. High quality services used in conjunction with strong family support and engagement has proven to help suport our youth and families under care to be successful and to reduce recidivism.