The Montgomery County Office of Senior Services (MCOSS) is responsible for planning, coordinating, and monitoring services for county residents age 60 and older. As the area agency on aging, OSS is part of a state and national network of agencies established to aid older adults by offering a wide range of services. 

Protective Services
  • Older Adult Protective Services
  • Adult Protective Services - Calls involving individuals 18-59 years of age who are incapacitated, lack an advocate, are at imminent risk and are possible victims of abuse, neglect, exploitation or abandonment are also handled by the 24-hour hotline.

    Abuse Hotline number: 1-800-734-2020

Advocacy Services

Ombudsman Services

In-Home Care Services

Montgomery County staff provides the following services and care management to support consumers in meeting their individual needs to remain healthy and safe in their community. An assessment of consumer need may be required before providing service. To make a referral for in-home care, please call 610-278-3601 and ask to speak to Enrollment Specialist.

Level of Care Assessments

Assessments may be requested to determine whether or not a consumer is best served in a long-term care facility or in his or her own home with community-based services. To request an assessment, please call 610-278-3601 to speak with an Enrollment Specialist.

Friendly Calls

The MCOSS Friendly Calls Program is a free program for seniors age 60 and older designed to increase socialization and an overall sense of well-being. Studies have shown that a lack of regular human interaction can lead to depression and isolation in seniors.  Sometimes, all it takes is a few minutes of friendly conversation for an older adult to be reminded that there is someone who cares about them and who is always willing to listen to their wants and needs.

Our Friendly Call Program will match a volunteer with a senior in need of companionship. The volunteer will call the senior according to the caller and senior’s schedules in order to enjoy conversation and friendship. This provides our seniors with regular opportunities for conversation and connection. If you are a senior or know a senior who would benefit from Friendly Calls, please complete our application and we will reach out to provide a match with a volunteer today!  


*Contracted providers through the Montgomery County Office of Senior Services.