Children & Youth

The Montgomery County Office of Children and Youth, under Pennsylvania law, is mandated to investigate all reports of suspected abuse, neglect, or dependency of children from birth to age 18 in Montgomery County. Our professional staff investigate reports made to our office and work with families, when appropriate, to address conditions that adversely affect a child’s care. Our staff works with families directly and also coordinates services with community resources to improve family conditions. In-home services, placement services, and adoption services are integral to our child protective service function.

Office of Children and Youth Family Handbook

Notice of Nondiscrimination

The Montgomery County Department of Health and Human Services, Office of Children and Youth does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, national origin, disability, age, sex, sexual orientation, gender identity, religion or creed in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by the Montgomery County Office of Children and Youth directly or through a contractor or any other entity with which the Montgomery County Office of Children and Youth arranges to carry out its programs and activities. If you have questions or need assistance, contact the Montgomery County Office of Children and Youth Section 504/ADA Coordinator, Francis Bartusis. 

If you believe that the Montgomery County Office of Children and Youth has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: 

Montgomery County Department of Health and Human Services
Office of Children and Youth
P.O. Box 311
Norristown, PA 19404-0311
Phone: 610-278-5800

You can file a grievance in person or by mail, email, or in person. If you need help filing a grievance, the Section 504/ADA Coordinator is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

            U.S. Department of Health and Human Services
            200 Independence Avenue, SW
            Room 509F, HHH Building
            Washington, D.C. 20201

                  1-800-368-1019, 800-537-7697 (TDD)